Virtual Travel Consultant

Kim Luxe Travel; Remote; GBP 60,000 - 80,000; Full time

Job summary

A travel consultancy is seeking a proactive Virtual Travel Consultant to assist clients in planning and arranging travel experiences remotely. In this role, you will evaluate client preferences, help create tailored itineraries, support booking processes, and provide ongoing communication to ensure a seamless travel experience. The ideal candidate is organized, customer-focused, and able to work independently. This position offers remote flexibility and access to training resources in a positive team environment.

Benefits

Remote work flexibility

Access to training and development

Support resources and planning tools

Positive team culture

Qualifications

• Strong communication skills are essential for client interaction.
• Organizational skills are necessary to handle multiple clients effectively.
• Familiarity with digital tools is required for booking and client management.

Responsibilities

• Assess client needs to tailor travel options.
• Assist in creating customized itineraries for trips.
• Coordinate travel bookings including lodging and activities.
• Provide customer support for inquiries and changes.
• Communicate with vendors for availability and arrangements.
• Supply clients with confirmations and travel documents.
• Verify accuracy of travel details before finalization.

Skills

Strong verbal and written communication skills

Ability to stay organized while managing multiple clients

Comfortable using digital tools, email, and online systems

Customer-focused mindset

Ability to work independently in a remote setting

Interest in travel planning and service-based work

Multilingual skills welcome but not mandatory

Job description

We are seeking a proactive and organized Virtual Travel Consultant to assist clients with planning and arranging travel experiences while working remotely. In this role, you will gather client preferences, research options, support booking processes, and provide ongoing communication to ensure a smooth travel planning experience.

Key Responsibilities:

• Client Needs Assessment: Discuss travel goals and preferences to determine suitable options.

• Customized Itinerary Support: Assist in building trip outlines that match client expectations.

• Reservation Assistance: Help coordinate travel bookings including lodging, transportation, and activities.

• Customer Support: Respond to inquiries, adjustments, and informational requests.

• Vendor Interaction: Communicate with travel partners as needed for availability and coordination.

• Document Handling: Provide clients with confirmations, itineraries, and destination information.

• Quality Review: Verify accuracy and clarity of all travel details.

Qualifications:

• Strong verbal and written communication skills.

• Ability to stay organized while managing multiple clients.

• Comfortable using digital tools, email, and online systems.

• Customer-focused mindset.

• Ability to work independently in a remote setting.

• Interest in travel planning and service-based work.

• Multilingual skills welcome but not mandatory.

What We Offer:

• Remote work flexibility.

• Access to industry-related training and development.

• Support resources and planning tools.

• Positive and collaborative team culture.