Veterinary Receptionist - Welcoming Client Care Specialist

VC Evidensia UK; Newport; Hybride; GBP 18 000 - 24 000; Plein temps

Avantages offerts par ce poste

6.6 weeks' annual leave plus your 0th?

Increased holiday allowance

Enhanced family-friendly policies

Healthcare Cash Plan

Cycle to Work salary sacrifice

Inspiring vet care Academy

Discounted veterinary care

Green Cars salary sacrifice

Résumé du poste

The Tern Veterinary Group, Newport is seeking an organised, personable Receptionist to join our team on a full-time fixed-term basis for 6 months. You’ll be the first point of contact for clients, delivering a welcoming, professional experience and supporting smooth practice operations.

4 x 9.75hr days with occasional Saturdays are expected. You’ll manage appointments, handle enquiries, process payments, and work closely with clinical and non-clinical colleagues to ensure a positive client and

Qualifications

• Excellent communication skills and a professional, welcoming manner.
• Experience in a customer-facing role, with a strong focus on service and attention to detail.
• The ability to manage multiple tasks effectively in a busy environment.
• A collaborative approach and willingness to support colleagues.
• A proactive attitude, with openness to feedback and learning.

Responsabilités

• Liaising with clients and the clinical staff to provide high level customer care.
• Meeting and greeting clients and pets.
• Booking appointments and diary management.
• Managing telephone and email enquiries.
• Taking payment for services and products.
• Managing cash and end-of-day banking.
• Maintaining a clean and safe space for clients and their pets.

Connaissances

Customer service

Communication

Organised

Teamwork

Multitasking

Description du poste

The Tern Veterinary Group, Newport is seeking an organised, personable Receptionist to join our team on a full-time fixed-term basis for 6 months. You’ll be the first point of contact for clients, delivering a welcoming, professional experience and supporting smooth practice operations.

4 x 9.75hr days with occasional Saturdays are expected. You’ll manage appointments, handle enquiries, process payments, and work closely with clinical and non-clinical colleagues to ensure a positive client and