Veterinary Front Desk & Client Care Specialist

Ivc; Newport; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Birthday day off

Pension scheme

Staff discounts

Job summary

Inspiring Vet Care is seeking a motivated Receptionist for a full-time fixed-term role of six months at a practice near Newport. You will be the first point of contact, delivering a welcoming and professional experience for clients and their pets, and you will support the smooth running of the clinic by managing bookings and enquiries.

Join a supportive team and enjoy a role that combines client care with practical day-to-day veterinary administration, including payments, diary management, and

Qualifications

• Experience in a customer-facing role with a focus on service and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks in a busy environment.

Responsibilities

• Greet clients and their pets in a welcoming, professional manner.
• Manage appointments and diary, handle enquiries by phone and email.
• Take payments and handle end-of-day cash reconciliation.
• Maintain a clean, safe reception area and support veterinary team as needed.

Skills

Customer service

Communication

Multitasking

Team player

Job description

Inspiring Vet Care is seeking a motivated Receptionist for a full-time fixed-term role of six months at a practice near Newport. You will be the first point of contact, delivering a welcoming and professional experience for clients and their pets, and you will support the smooth running of the clinic by managing bookings and enquiries.

Join a supportive team and enjoy a role that combines client care with practical day-to-day veterinary administration, including payments, diary management, and