Veterinary Receptionist & Admin (Part-Time)

IVC; Coleraine; On-site; GBP 24,000 - 30,000; Part time

Benefits offered by this job

Annual leave 6.6 weeks + birthday off

Holiday entitlement based on service

Healthcare cash plan

Cycle to Work

Pension scheme

Discounted veterinary care

Learning & development opportunities

Job summary

Inspiring Vet Care in Coleraine is seeking a friendly Receptionist/Admin on a part-time basis to join our veterinary team. You will be the first point of contact for clients, ensuring a welcoming and professional experience while supporting appointments and client communications.

The role involves administrative duties, insurance claim processing, and close collaboration with clinical staff to maintain a positive client and patient journey. Flexibility to cover evenings and weekends is required.

Qualifications

• Experience in a customer-facing role with a strong focus on service and attention to detail.
• Able to manage multiple tasks effectively in a busy environment.
• Professional and welcoming manner with excellent communication skills.

Responsibilities

• Greet clients, manage appointments, handle enquiries and support client communications.
• Coordinate with clinical and non-clinical colleagues to ensure a smooth client and patient journey.
• Prepare and submit insurance claims and maintain accurate records.

Skills

Excellent communication

Customer-facing

Multi-tasking

Collaborative

Proactive attitude

Job description

Inspiring Vet Care in Coleraine is seeking a friendly Receptionist/Admin on a part-time basis to join our veterinary team. You will be the first point of contact for clients, ensuring a welcoming and professional experience while supporting appointments and client communications.

The role involves administrative duties, insurance claim processing, and close collaboration with clinical staff to maintain a positive client and patient journey. Flexibility to cover evenings and weekends is required.