Veterinary Front Desk & Client Care Specialist

Ivc; Oakham; On-site; GBP 18,000 - 22,000; Part time

Benefits offered by this job

Birthday off

Pension scheme

Healthcare plan

Cycle to Work

Job summary

inspiring vet care is seeking a Receptionist for Oakham Vets on a part-time permanent basis in a busy, friendly practice. You will be the first point of contact for clients and their pets, ensuring a welcoming, professional experience and smooth day‑to‑day operations.

Key duties include booking appointments, handling enquiries, cash handling, and diary management while collaborating with clinical and non‑clinical teams to ensure a positive client and patient journey.

Qualifications

• Experience in a customer-facing role with service focus.
• Excellent communication and welcoming manner.

Responsibilities

• Liaising with clients and clinical staff to provide high-level customer care.
• Meeting and greeting clients and pets.
• Booking appointments and diary management.
• Managing telephone and email enquiries.
• Taking payment for services and products.
• Maintaining a clean and safe space for clients and their pets.
• Support with banking processes.

Skills

Customer service

Communication

Job description

inspiring vet care is seeking a Receptionist for Oakham Vets on a part-time permanent basis in a busy, friendly practice. You will be the first point of contact for clients and their pets, ensuring a welcoming, professional experience and smooth day‑to‑day operations.

Key duties include booking appointments, handling enquiries, cash handling, and diary management while collaborating with clinical and non‑clinical teams to ensure a positive client and patient journey.