Veterinary Front Desk & Client Care Specialist

Medivet; Burton upon Trent; On-site; GBP 20,000 - 23,000; Full time

Benefits offered by this job

Health Cash Plan

Counselling and wellbeing support

Life Assurance 3 x salary

5 weeks’ annual leave plus Bank Holidays

Extra ‘Day for You’

Cycle to Work

Season Ticket loans

Discounts on Medivet products and services

Job summary

Medivet is looking for a Client Care Assistant in Burton upon Trent to be the first point of contact for clients, providing exceptional care and handling busy workloads. This position is suited for someone who enjoys client interaction in a stable role.

The ideal candidate will have excellent reception skills, strong numeracy, and the ability to remain calm under pressure. Benefits include health cash plans, extensive annual leave, and additional support options.

Qualifications

• Previous veterinary receptionist experience is desirable.
• Able to prioritize and remain calm under pressure.
• Flexibility and willingness to learn.

Responsibilities

• Carry out reception duties and greet clients on arrival.
• Triage emergency appointments and manage practice diary.
• Process repeat prescription orders and manage client communications.

Skills

Strong communication skills

Teamwork

Reception skills

Numeracy skills

Job description

Medivet is looking for a Client Care Assistant in Burton upon Trent to be the first point of contact for clients, providing exceptional care and handling busy workloads. This position is suited for someone who enjoys client interaction in a stable role.

The ideal candidate will have excellent reception skills, strong numeracy, and the ability to remain calm under pressure. Benefits include health cash plans, extensive annual leave, and additional support options.