Veterinary Client Care Specialist (Reception)

MARS Veterinary; Oakham; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

5 weeks holiday + bank holidays + BD

CPD program

Career progression opportunities

Staff discount schemes

Life Assurance

Enhanced sickness pay

Enhanced equal family leave

Pension scheme

Wellness program

Eyecare voucher

Free annual Flu jab

Cycle to work scheme

Job summary

Rutland Veterinary Centre in Oakham (part of Linnaeus) is seeking a Client Care Administrator to join the team. The role covers the busy reception, delivering a high standard of client service and supporting our clinical staff.

The position is full-time, 40 hours weekly over 4 days, with weekend/holiday rota and CPD development opportunities. We offer extensive benefits and career progression within a large veterinary network, with a supportive, community-focused culture.

Qualifications

• Passionate about customer care with a strong service background.
• Excellent communication with clients in person, on the phone, or online.
• Able to prioritise tasks with attention to detail.

Responsibilities

• Oversee the day-to-day running of the reception area.
• Provide a first-class service to clients and support clinical teams.
• Assist in managing booking, enquiries, and client communications.

Skills

Customer service

Communication

Attention to detail

Empathy

Organisational skills

Job description

Rutland Veterinary Centre in Oakham (part of Linnaeus) is seeking a Client Care Administrator to join the team. The role covers the busy reception, delivering a high standard of client service and supporting our clinical staff.

The position is full-time, 40 hours weekly over 4 days, with weekend/holiday rota and CPD development opportunities. We offer extensive benefits and career progression within a large veterinary network, with a supportive, community-focused culture.