Veterinary Care Assistant - Ilford

Pets at Home; Ilford; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading pet care provider in Ilford is seeking a passionate Veterinary Care Assistant to support daily operations and provide exceptional care to patients. This full-time position involves assisting clinical staff, maintaining a clean environment, and ensuring clients feel welcomed. The ideal candidate will have a strong passion for animal welfare and a desire to progress within the veterinary field. Benefits include discounts, career development, and a supportive team environment.

Benefits

20% discount at the Vet Group, Pets at Home and the Groom Room

Access to additional discounts and cashback offers

In-house career development opportunities

Pension and holiday allowance

Qualifications

• Genuine passion for animal care and client satisfaction.
• Ability to work in a fast-paced environment.
• Willingness to develop skills for a future role in veterinary nursing.

Responsibilities

• Assist clinical staff and maintain cleanliness.
• Provide high standards of care to patients and clients.
• Create a welcoming atmosphere for clients.

Skills

Animal care

Client communication

Cleanliness

Team support

Job description

Veterinary Care Assistant – Ilford

We have an exciting opportunity for an enthusiastic and passionate Veterinary Care Assistant to join our friendly team at Ilford Vets for Pets.

Our practice is bright, spacious, and air‑conditioned, purpose‑built to industry‑leading standards, and equipped with state‑of‑the‑art facilities, including a digital X‑ray and a fully equipped in‑house laboratory, allowing us to deliver the very best care to our patients.

As a Veterinary Care Assistant, you will play a vital role in supporting our team and ensuring the smooth day‑to‑day running of the practice. Your responsibilities include:

• Assisting clinical staff
• Maintaining a clean and safe environment
• Helping to provide the highest standards of patient and client care
• Being the friendly and welcoming face for clients and their pets when they arrive at the practice
• Providing guidance by keeping fully up‑to‑speed with practice services and any additional services available
• Remaining calm, attentive, and focused on client needs
• Bringing enthusiasm and drive to your role
• Handling all situations, from comforting clients who receive bad news about their pet to sharing in the joy of a new puppy’s first visit to the vet
• Creating a welcoming and friendly atmosphere in the practice with your infectious personality

This is a perfect opportunity for someone with a genuine passion for animal care who is keen to develop their career within the veterinary profession, particularly if you are looking to progress into a Student Veterinary Nurse role in the future.

Employment Details

• Full‑time position: 40 hours per week with 1 in 3 weekends
• Location: IG2 6BE

Benefits

• 20% discount at the Vet Group, Pets at Home and the Groom Room
• Access to additional discounts and cashback offers
• In‑house career development opportunities
• Pension and holiday allowance

Pets just see people. They aren't biased and they don't discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don't perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!