Venue Host

F1 Arcade; Greater London; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading entertainment venue in Greater London is seeking a Venue Host to create positive experiences for guests. Responsibilities include greeting guests, addressing concerns, and maintaining venue ambiance. Ideal candidates have experience in hospitality or entertainment. The role offers competitive pay, complimentary racing experiences, volunteer days, and various health benefits. If you are passionate about gaming and customer service, apply to join our dynamic team!

Benefits

Complimentary off-peak racing

Paid volunteer days

Access to GP 24/7

Health subscription plans up to £950

Enhanced maternity & paternity pay

Paid bereavement leave

Company sick pay scheme

Employee discounts

Financial wellbeing platform

28 days holiday entitlement including bank holidays

Refer a friend scheme

Qualifications

• Experience in hospitality or entertainment setting is advantageous.

Responsibilities

• Greet every guest and create a positive first impression.
• Handle guest questions, concerns, or complaints professionally.
• Perform routine checks on key technical systems.
• Manage reservations and walk-ins efficiently.
• Complete daily checks on venue ambiance and safety.

Skills

Customer service

Problem-solving

Communication

Job description

Venue Host

F1 Box

Salary: £14- £15 per hour

THE BRAND

At F1® Arcade, we’ve completely revolutionised the traditional arcade by creating the first-ever Formula 1 entertainment and hospitality concept with socialising at its core for fans and non-fans alike. F1® Arcade venues provide an immersive, state-of-the-art F1® racing simulation experience, gamified for a mass audience, with ‘best in class’ hospitality and exceptional venue design, all under one roof - for the ultimate night out in the fast lane…

We’re looking for a Venue Host to join our team at our brand new venue!

Key Responsibilities

• Be the friendly face that greets every guest, creating a positive and exciting first impression.
• Handle guest questions, concerns, or complaints with professionalism and urgency.
• Carry out routine checks and basic maintenance on all key technical systems to ensure optimal performance, troubleshooting minor issues and escalating where required.
• Help manage reservations and walk-ins efficiently to keep the guest flow running smoothly.
• Complete daily checks ensuring venue ambiance, aesthetic and H&S.

If you have experience in the below too that would be advantageous:

• Previous experience within a hospitality or entertainment setting.

What we can offer you

• Complimentary off-peak racing for you and up to 3 friends.
• Paid volunteer days.
• Access to GP 24/7.
• Paid cash plans for dental, physio, mental health and optical subscription plans, and more up to the value of £950.
• Enhanced maternity & paternity pay.
• Paid bereavement leave.
• Company sick pay scheme.
• Employee discount platform, including gym memberships and retail discounts.
• Financial wellbeing platform.
• Holiday entitlement of 28 days including bank holidays.
• Refer a friend scheme.

We are committed to creating a vibrant and dynamic environment where our team members can thrive. If you’re passionate about hospitality, gaming, and delivering top-notch customer experiences then the race is on, you in?