Venue Assistant Manager – Flexible Hours & Lead Duties

Luxury Leisure; East Midlands; On-site; GBP 26,000 - 34,000; Full time

Job summary

Luxury Leisure in the United Kingdom is seeking an Assistant Manager to support the venue manager in day-to-day operations. The role demands a strong customer service background, 3+ years experience, and a year in a supervisory or management capacity.

The position involves close communication with area management and ensuring high standards across service, safety, and compliance. You will schedule shifts, manage a team during mornings, afternoons, and evenings, handle cash, promote offers, and

Qualifications

• Minimum of 3 years in customer service with a year in a supervisory or management role preferred.
• Experience communicating with area management and achieving KPIs.
• Excellent customer service skills and professional conduct.

Responsibilities

• Liaise with Area Management to meet KPIs and optimize venue performance.
• Delegate and support staff in daily tasks.
• Drive business during peak times and tournament days.
• Perform key holder duties such as opening/closing the venue.
• Deliver promotions and handle cash and change as part of daily duties.

Skills

Customer service

Supervisory experience

Job description

Luxury Leisure in the United Kingdom is seeking an Assistant Manager to support the venue manager in day-to-day operations. The role demands a strong customer service background, 3+ years experience, and a year in a supervisory or management capacity.

The position involves close communication with area management and ensuring high standards across service, safety, and compliance. You will schedule shifts, manage a team during mornings, afternoons, and evenings, handle cash, promote offers, and