Venue Floor Supervisor & Acting Manager (Flexible Shifts)

Luxury Leisure; Manchester; Vor Ort; GBP 12.000 - 17.000; Vollzeit

Zusammenfassung

Luxury Leisure is seeking a dedicated supervisor for busy Manchester venues. You will supervise the floor and staff, act as manager when needed, and ensure smooth day-to-day operations. The role involves cash handling, promoting offers, and delivering excellent customer service throughout shifts, including late and weekend hours.

Expect responsibilities such as promoting events, serving refreshments, managing change, and ensuring adherence to Challenge 25 and gambling regulations.

Qualifikationen

• Experience supervising a team on a busy floor.
• Strong customer-service focus and problem solving.
• Proven accuracy in handling cash and banking procedures.

Aufgaben

• Supervise the venue floor and staff on shift; act as manager in absence.
• Carry a master cash float and support collections and banking.
• Promote offers, events and promotions to customers.
• Provide refreshments and snacks to guests and ensure service standards.
• Handle cash transactions and provide change as part of daily duties.
• Assist with ID checks in line with Challenge 25 and gambling legislation.

Kenntnisse

Supervisory experience

Customer service

Cash handling

Jobbeschreibung

Luxury Leisure is seeking a dedicated supervisor for busy Manchester venues. You will supervise the floor and staff, act as manager when needed, and ensure smooth day-to-day operations. The role involves cash handling, promoting offers, and delivering excellent customer service throughout shifts, including late and weekend hours.

Expect responsibilities such as promoting events, serving refreshments, managing change, and ensuring adherence to Challenge 25 and gambling regulations.