Vehicle Monitoring Control Room Operator

Mitie; Lurgan; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Overtime opportunities

Friendly and supportive team

On-line GP services access

Cycle to work scheme

MiDeals and shopping discounts

Death in service

Share options and discounts for cinema

Free on-site parking

Job summary

Mitie in Northern Ireland invites applications for a security/co-ordination role. The post is 42 hours per week with a 4 on 4 off shift pattern from 7am to 7pm (days only). Salary is £13.54 per hour with on-site parking and a suite of benefits.

The role involves managing alerts from high value vehicles, handling calls, and ensuring compliance through dedicated software. You will work with clients nationally, maintain confidentiality, and meet KPIs.

Qualifications

• Experience in a professional office environment.
• 5-year checkable history required.
• Must pass PSNI check and BS5979/BS7858 screening.
• Flexibility to accommodate day-one flexible working requests.

Responsibilities

• Manage alerts from high value vehicles and notify owners.
• Handle incoming and outgoing calls to clients.
• Use software to ensure required compliance standards are met.
• Work within a team and liaise with clients nationally.
• Maintain confidentiality and professionalism with clients.

Skills

Interpersonal skills

Teamwork

Fast-paced environment

Workload management

Willingness to learn

MS Office proficiency

Tools

Microsoft Office Suite

Outlook

Word

Excel

PowerPoint

Job description

Mitie in Northern Ireland invites applications for a security/co-ordination role. The post is 42 hours per week with a 4 on 4 off shift pattern from 7am to 7pm (days only). Salary is £13.54 per hour with on-site parking and a suite of benefits.

The role involves managing alerts from high value vehicles, handling calls, and ensuring compliance through dedicated software. You will work with clients nationally, maintain confidentiality, and meet KPIs.