Veeam SME - Consulting & Technical Enablement

iVedha Inc.; Crawley; On-site; GBP 45,000; Full time

Job summary

A leading digital transformation company seeks an experienced Infrastructure Engineer to support Veeam delivery and customer engagement. This role involves deploying the Veeam Availability Suite and leading backup architecture reviews. Candidates should possess strong communication skills, hands-on experience with Veeam, and a background in VMware. The position offers a salary of around £45,000 and requires coaching and technical documentation creation. The role involves travel, with a working week of 37.5 hours.

Benefits

Competitive salary

Training and development opportunities

Qualifications

• Strong communication skills with clients.
• Hands‑on Veeam experience is a must.
• Ability to manage tasks independently.

Responsibilities

• Deploy and optimize Veeam across customer environments.
• Support pre‑sales conversations and provide technical recommendations.
• Create necessary technical documentation for support.

Skills

Strong communication and customer‑facing skills

Hands‑on Veeam SME experience

Strong background with VMware, Hyper‑V, storage

Solid troubleshooting and diagnostic skills

Education

Bachelor's degree in Computer Science or related technical field

Tools

Veeam Availability Suite

VMware

Job description

iVedha Inc. looking for a seasoned Veeam Subject Matter Expert who can support our consulting engagements end-to-end. The primary focus of this role is hands‑on Veeam delivery, troubleshooting, design guidance, and customer enablement. In addition to the core SME responsibilities, the role includes creating supporting technical documentation and training material where needed for internal teams, partners, and customers.

Veeam Technical Delivery

• Deploy, configure, and optimize the Veeam Availability Suite across various customer environments.
• Lead backup architecture reviews, capacity planning, and best‑practice implementations.
• Troubleshoot performance, configuration, and integration issues related to Veeam, VMware, storage, and networking.
• Guide customers on data protection strategy, DR workflows, and operational readiness.
• Stay updated on new Veeam releases, features, and ecosystem changes.

Consulting & Customer Engagement

• Work directly with clients to understand requirements and provide technical recommendations.
• Support pre‑sales conversations with solution walkthroughs and technical validation.
• Collaborate with delivery teams and SMEs to ensure projects run smoothly and deliver expected outcomes.
• Take ownership of technical escalations and field‑level challenges.

Technical Content & Enablement

• Create practical technical documents such as runbooks, configuration guides, checklists, and internal notes.
• Contribute to training decks or short reference materials to support onboarding and partner enablement.
• Translate complex Veeam concepts into simple, usable instructions for operational teams.

Cross‑Functional Collaboration

• Work with consulting, sales engineering, and product teams to align on customer needs.
• Ensure technical accuracy across documentation and solution delivery.
• Provide occasional internal knowledge‑sharing sessions for teams working on Veeam‑related engagements.

Job Title & Details

• Job title: Infrastructure Engineer
• Reports to: Head of Hybrid & Modern Workplace
• Location: South of England
• Must have valid driving licence and vehicle due to frequent travel
• Hours: Monday to Friday, 37.5 hours per week
• Salary: c. £45,000 depending on experience

Key Skills & Qualifications

• Strong communication and customer‑facing skills.
• Ability to manage tasks independently and adapt to changing project priorities.
• Maintain a high level of professionalism, accuracy, and ownership.
• Hands‑on Veeam SME experience (must have).
• Strong background with VMware, Hyper‑V, storage, and virtualization fundamentals.
• Experience supporting consulting engagements or professional services.
• Solid troubleshooting and diagnostic skills across compute, network, and storage layers.
• Ability to produce clear, useful technical documentation when needed.

Certifications

• VMCE (Veeam Certified Engineer) / VMCA (Veeam Certified Architect) – Must Have
• VMware Certified Professional (VCP) – Preferred
• Microsoft Certified Professional (MCP) – Preferred

Education

• Bachelor's degree in Computer Science or related technical field preferred; OR adequate hands‑on experience aligned with the role.

iVedha Inc. is a global AI‑first digital transformation company with over 25 years of excellence. Powered by the iVedha Fabric – our AI‑native operating system – we unify cloud, data, AI, security, and people to deliver measurable, resilient outcomes. Our expertise spans Agentic AI, Generative AI, Cloud Engineering, Cybersecurity, Data Modernization, Application Transformation, and Talent Enablement.

Join our team of forward‑thinking innovators shaping the future of intelligent enterprises, where automation, observability, and AI‑driven quality assurance redefine delivery velocity.