Vacation Service Partner

Destinytravel; Remote; GBP 150,000 - 200,000; Full time

Job summary

A leading travel agency is seeking a Vacation Service Partner to guide travelers through planning and preparation. In this fully remote role, you will handle inquiries, assist with itineraries, and maintain a friendly demeanor while resolving customer concerns. We're looking for someone with strong communication skills, experience in customer service, and a passion for travel. This position also offers travel perks and a supportive team environment.

Benefits

Full remote flexibility

Travel perks and exclusive discounts

Supportive team environment

Growth opportunities

Qualifications

• Strong communication abilities are essential.
• Experience in customer service or hospitality is appreciated.
• Must be organized and detail-focused.
• Willingness to learn new tools and systems is a must.
• A passion for travel and interacting with people is vital.

Responsibilities

• Handle inquiries across multiple channels.
• Assist with itinerary support and adjustments.
• Share clear information and documentation guidance.
• Confirm travel arrangements and follow-up for feedback.
• Maintain a friendly tone while resolving concerns.

Skills

Strong communication abilities

Experience in customer service or hospitality

Organized and detail-focused

Curious and willing to learn tools and systems

Passion for travel and people

Job description

As a Vacation Service Partner, you will guide travelers through planning and preparation, helping them choose options that match their lifestyles. You’ll provide recommendations, respond to questions, and support updates, ensuring that each trip feels easy and exciting.

Destiny&Co takes pride in offering thoughtful, personalized experiences.

Key Responsibilities

• Handle inquiries across multiple channels with professionalism.
• Assist with itinerary support and adjustments.
• Share clear information and documentation guidance.
• Confirm travel arrangements and follow up for feedback.
• Maintain a friendly and patient tone while resolving concerns.

Benefits

• Full remote flexibility.
• Travel perks and exclusive discounts.
• Supportive team environment.
• Growth opportunities.

What We’re Looking For

• Strong communication abilities.
• Experience in customer service or hospitality valued.
• Organized and detail-focused.
• Curious and willing to learn tools and systems.
• Passion for travel and people.