UX & UI Designer

CDA Group; Hitchin; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A digital agency in Hitchin is seeking a creative UX / UI Graphic Designer to craft engaging user journeys for eCommerce platforms. The role involves transforming requirements into intuitive designs while collaborating with project managers and developers. The ideal candidate has a degree in Graphic Design, at least three years of experience in user journey design, and proficiency in tools like Figma and Adobe Creative Suite. This position offers a hybrid work arrangement with extensive benefits including private health cover and generous holidays.

Benefits

Private health and dental cover

25 days holiday (plus Bank Holidays)

Pension scheme

Flexible working hours

Holiday buy back scheme

Charity volunteer day

Qualifications

• Minimum 3 years’ experience in user journey design.
• Strong portfolio demonstrating creativity across online and offline.
• Ability to lead scoping sessions with internal teams and clients.

Responsibilities

• Transforming requirements into responsive wireframes, mock-ups, and designs.
• Designing thoughtful interfaces to increase user engagement.
• Conducting and applying user research to enhance digital experiences.

Skills

User journey design

Figma

Adobe Creative Suite

Mobile responsive design

eCommerce CRO

Customer and stakeholder management

Education

Degree in Graphic Design or relevant field

GCSEs minimum grade C/4 in English and Maths

Tools

After Effects

Job description

Overview

We are currently recruiting for a UX / UI Graphic Designer to join our fast-paced agency based in Hitchin, Hertfordshire.

CDA exists to make digital, human. We’re a full-service digital agency specialising in software development, eCommerce, customer experience and digital marketing. We value simplicity, avoiding complexity and jargon.

This exciting opportunity will see the successful candidate responsible for crafting engaging user journeys across digital platforms, specifically eCommerce websites and software.

THE SUCCESSFUL CANDIDATE

We’re looking for a creative, detail-oriented individual to join our team on a full-time, permanent basis. You will work closely with our project managers, developers and client stakeholders to produce intuitive, user-centred digital experiences, turning business requirements into elegant design solutions.

The successful candidate will be responsible for:

• Transforming requirements into responsive wireframes, mock-ups, and designs that deliver clear, user-friendly experiences across all devices and screen sizes.
• Designing thoughtful interfaces to increase user engagement and conversions
• Conducting and applying user research to enhance digital experiences
• Staying updated on design trends, tools, and best practices in UX/UI digital product design and eCommerce best practice
• Creating brand collateral across online and offline, ensuring brand consistency across all touchpoints

SKILLS AND EXPERIENCE

• Minimum 3 years’ experience in user journey design
• GCSE’s minimum grade C/4, including English & Maths
• Degree in Graphic Design (or a relevant field)
• Good understanding of Figma and Adobe Creative Suite. Knowledge in After Effects is a strong bonus, but is not a necessity
• A solid understanding of user experience and UX processes
• Strong understanding of mobile responsive design and mobile experience
• Strong Knowledge of eCommerce CRO
• Strong portfolio demonstrating creativity and ideas across online and offline
• Ability to lead scoping sessions with both internal teams and clients
• Good customer and stakeholder management skills
• Located within a 1-hour commute of Hitchin, Hertfordshire

SALARY AND PACKAGE

• Salary dependant on skills and experience
• Private health and dental cover
• 25 days holiday(plus Bank Holidays)
• Pension scheme

BENEFITS

It’s a fantastic time to join the business. Our employees value the flexible working environment and the chance to develop their skills on a wide variety of interesting projects.

• Hybrid working (after probation)
• Flexible working hours
• Fully refurbished office in 2025
• Great working environment when you’re needed in the office which includes free parking and a fully stocked kitchen with teas, coffee, snacks and more!
• Frequent social events
• Holiday buy back scheme
• Charity volunteer day

HOW TO APPLY

Please include a cover letter with your CV. Your covering letter should tell us why you’re suitable. We will contact you should you qualify for an interview.

NO AGENCIES

EQUAL OPPORTUNITIES

As a business we are committed to the continuous improvement of diversity and equality in the workplace, and we welcome talented individuals from all backgrounds who share our passion for making digital human.