Used Car Controller

Waylands; Oxford; On-site; GBP 50,000; Full time

Job summary

A family-owned automotive dealership in Oxford is seeking a Used Car Controller to manage the used car inventory effectively. The ideal candidate will have a proven background in automotive sales and will oversee pricing, acquisitions, and marketing strategies. This role offers a basic salary of £28,000 with an OTE up to £55k, along with generous benefits including holiday, training opportunities, and a ranking in Dealer Group of the Year. Join a supportive team dedicated to providing excellent customer service.

Benefits

31 days holiday per year

Employee support programme

Discounts on vehicle parts and servicing

Training and career progression

Contributory pension scheme

Life insurance

Qualifications

• Proven experience in automotive sales or used car management.
• In-depth knowledge of the used car market.
• Strong negotiation and sales skills.

Responsibilities

• Manage used car inventory, pricing, and merchandising.
• Conduct appraisals of trade-ins and used cars.
• Collaborate with service department for reconditioning.

Skills

Negotiation skills

Customer-oriented approach

Organizational abilities

Detail-oriented

Communication skills

Interpersonal skills

Tools

Automotive software

Job description

Waylands Volvo, Oxford

Waylands is seeking an experienced and motivated individual to join our existing team as a Used Car Controller at our Volvo dealership in Oxford. If you are passionate about the automotive industry and have a keen eye for detail, this could be the perfect opportunity for you. As the Used Car Controller, you will play a crucial role in managing our used car inventory, optimizing sales, and ensuring our customers have a positive experience throughout the process.

Duties Will Include

• Overseeing the entire used car inventory, including acquisitions, pricing, and merchandising, both online and on our forecourts. Work closely with the sales team to ensure a diverse and appealing selection of used vehicles.
• Conducting thorough appraisals of trade‑ins and used cars, taking into account market trends, vehicle conditions, and other relevant factors. Determine competitive and attractive pricing for each vehicle.
• Collaborating with the service department to ensure used vehicles undergo necessary reconditioning and repairs, maintaining quality standards for our customers.
• Developing and executing effective marketing strategies to promote used car sales, both online and offline.
• Assisting the sales team with product knowledge, pricing, and availability information for used vehicles. Providing guidance on negotiation strategies and maximising every sale opportunity.
• Working with the sales team to ensure every Used enquiry is dealt with in accordance with our contact strategy.
• Ensuring all necessary paperwork is accurately completed and filed in compliance with legal regulations.
• Communicating and developing strong personal relationships with customers to maintain their continued loyalty.

About You

• Proven experience in automotive sales, used car management, or a related role.
• In‑depth knowledge of the used car market, including pricing trends and popular models.
• Strong negotiation and sales skills, with a customer‑oriented approach.
• Excellent organisational and multitasking abilities.
• Attention to detail and ability to assess vehicle conditions accurately.
• Proficiency in using automotive software.
• Strong communication and interpersonal skills.
• Ability to work effectively in a team‑oriented environment.
• Full driving licence.

Salary, Hours And Benefits

• Mon‑Fri 08:00‑18:00, Saturday 08:30‑17:00 with day off in lieu and Sundays on a rota basis.
• £28,000 basic salary with an OTE of up to £55k.
• 31 days holiday per year (including Bank Holidays, some of which you will be required to cover).
• Benefits platform with employee support programme.
• Company demo.
• Discounted rates of vehicle parts and servicing.
• Opportunities for training and career progression.
• Contributory pensions scheme for eligible staff.
• 3 × life insurance for all staff.

Why Waylands?

Waylands are an independent family‑owned car dealer. Our company value “our people are at the heart of our success” was demonstrated recently when we won the AM Dealer Group of the Year award for the sixth‑year running.

Our commitment to providing the highest quality service and the confidence and pride we have in our company are the reasons for our glowing reputation which we have earned through many years of hard work.

We like to grow our own talent. We love promoting people and offer a range of development and training. We recruit talent over experience.

We hire great people from a wide variety of backgrounds, because diverse views and ideas make our company stronger. If you’re interested in learning more, we’d love to receive your application.