Urgent Care Service Advisor - Immediate Start & Career Path

Practice Plus Group; Colchester; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Physical and mental health support

Refer a friend scheme

Blue Light Card, Boundless card and

Job summary

Practice Plus Group in Bristol seeks a Service Advisor for a six-month fixed-term contract, with an immediate start. The role is available on a part-time basis (24 hours per week) or full-time basis (37.5 hours per week).

You will be the first point of contact for patients and healthcare professionals, providing support and guidance throughout the care journey. Comprehensive training will be provided, including Clinical Decision Support System (CDSS) training, with development opportunities and

Qualifications

• Full training and ongoing support provided.
• CDSS training and development opportunities.
• Training courses with scheduled dates.

Responsibilities

• Be the first point of contact for patients and healthcare professionals.
• Handle inbound and outbound calls to help patients access services.
• Carry out patient safety calls for those awaiting clinician contact.
• Support patients throughout their care journey to ensure the right care at the right time.

Job description

Practice Plus Group in Bristol seeks a Service Advisor for a six-month fixed-term contract, with an immediate start. The role is available on a part-time basis (24 hours per week) or full-time basis (37.5 hours per week).

You will be the first point of contact for patients and healthcare professionals, providing support and guidance throughout the care journey. Comprehensive training will be provided, including Clinical Decision Support System (CDSS) training, with development opportunities and