Fast-Paced Healthcare CS Advisor (Temp) – Weekly Pay

GI Group Main Account; Littlehampton; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Free safe on-site parking

Weekly pay

10 % off pure gym membership

Job summary

GI Group Main Account in Littlehampton (BN17) is seeking a Customer Service Advisor for a temporary 6-week contract. You will provide frontline support to patients and healthcare professionals, handling calls and emails, processing orders, and coordinating deliveries with strict confidentiality.

Hours are Monday to Friday, 08:45–17:15 (37.5 hours/week). Salary is £13.85 per hour, paid weekly. On-site parking, gym membership discount, and full training are provided.

Qualifications

• Excellent customer service and communication skills required.
• Confident speaking with clients via phone and email.
• Strong computer literacy and ability to use multiple systems.
• Ability to multitask while handling high-volume inquiries.
• Good spoken and written English.
• Willingness to learn new processes quickly in a fast-paced environment.

Responsibilities

• Handle high-volume inbound calls for Line 1 clients in a fast-paced environment
• Place and process orders accurately over the phone
• Respond to customer queries with clear updates and first-time resolution where possible
• Complete admin tasks, including processing paper prescriptions (role is primarily telephone-based)
• Escalate issues and follow agreed procedures
• Maintain accurate documentation and deliver a professional customer experience with full training provided

Skills

Customer service

Communication

Phone etiquette

Computer literacy

Multitasking

English proficiency

Job description

GI Group Main Account in Littlehampton (BN17) is seeking a Customer Service Advisor for a temporary 6-week contract. You will provide frontline support to patients and healthcare professionals, handling calls and emails, processing orders, and coordinating deliveries with strict confidentiality.

Hours are Monday to Friday, 08:45–17:15 (37.5 hours/week). Salary is £13.85 per hour, paid weekly. On-site parking, gym membership discount, and full training are provided.