Urgent Care Operations Leader 24/7

London Ambulance Service NHS Trust; Croydon; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading ambulance service provider in England seeks a Deputy General Manager to oversee operational management within the Integrated Urgent Care service. The role involves ensuring high-quality service delivery and leading frontline non-clinical teams. Key responsibilities include performance monitoring, managing staffing levels, and supporting continuous service improvement initiatives. This is an excellent opportunity for motivated individuals with a passion for leadership and healthcare improvement.

Benefits

Continuous professional development

Leadership training

Collaborative work environment

Qualifications

• Experience in operational leadership within healthcare settings.
• Strong understanding of governance frameworks and quality standards.
• Ability to promote a culture of continuous improvement and teamwork.

Responsibilities

• Provide operational leadership and ensure patient-focused service delivery.
• Oversee rota management and workforce performance.
• Monitor performance and address service pressures promptly.
• Lead and develop team managers and supervisors.
• Ensure adherence to quality and statutory standards.

Skills

Leadership

Operational management

Performance monitoring

Coaching and development

Compliance management

Job description

A leading ambulance service provider in England seeks a Deputy General Manager to oversee operational management within the Integrated Urgent Care service. The role involves ensuring high-quality service delivery and leading frontline non-clinical teams. Key responsibilities include performance monitoring, managing staffing levels, and supporting continuous service improvement initiatives. This is an excellent opportunity for motivated individuals with a passion for leadership and healthcare improvement.