Unison | Team Administrator - Northern Region

Trade Union Congress; Newcastle upon Tyne; Hybrid; GBP 33,000 - 41,000; Full time

Job summary

UNISON is seeking a Team Administrator to support Regional Organisers across organising, recruitment and membership activities in a hybrid role based in Newcastle upon Tyne. The role involves coordinating meetings, maintaining records, and acting as a key point of contact for members, branches and partners.

The successful candidate will have excellent administrative and IT skills, the ability to manage multiple priorities, and a collaborative approach to work.

Qualifications

• Excellent administrative and organisational skills.
• Strong communication and interpersonal skills.
• Experience maintaining records and working with databases.
• Ability to manage multiple priorities and work independently.
• Strong IT skills, including Microsoft Office applications.
• A flexible and collaborative approach to work.
• Commitment to delivering excellent support and service.

Responsibilities

• Provide comprehensive administrative support to Regional Organisers across functions.
• Manage emails, post and telephone enquiries for stakeholders.
• Organise and support meetings, training, recruitment events and regional initiatives.
• Maintain case records, databases and information management systems.
• Support recruitment activities, campaigns, ballots, conferences and seminars.
• Produce and maintain presentations and communications materials.

Skills

Administrative skills

Communication skills

Interpersonal skills

Record keeping

Database experience

IT skills

Team player

Tools

Microsoft Office

Job description

Organisation name UNISON Salary £36,819 per annum Closing date Mon, 16 Nov 2026 - 17:00 Job location Newcastle upon Tyne (Hybrid) Hours 35 / Permanent Website https://unison.org.uk/

About this Role

We are looking for an enthusiastic and highly organised Team Administrator to support Regional Organisers across a broad range of organising, recruitment and membership activities.

This is a varied and rewarding role providing administrative support across several functions. You'll help coordinate meetings, events, activist development activities and regional initiatives, while maintaining accurate records and information systems. You will also be a key point of contact for members, branches and a range of internal and external stakeholders.

You'll be an enthusiastic and organised individual who thrives in a busy environment, enjoys working collaboratively with colleagues and stakeholders, and can effectively manage a varied workload across a range of regional functions.

Role overview

• Providing comprehensive administrative support to Regional Organisers across a range of functions and activities.
• Managing emails, post and telephone enquiries, responding to stakeholders and directing communications as appropriate.
• Organising and supporting meetings, training activities, recruitment events and other regional initiatives.
• Maintaining case records, databases and other information management systems.
• Supporting the delivery of recruitment activities, campaigns, ballots, conferences and seminars as appropriate.
• Producing and maintaining presentations, communications materials and other documents.
• Liaising with colleagues, members, branches and external contacts.
• Maintaining confidentiality and handling sensitive information appropriately.

The person

• Excellent administrative and organisational skills.
• Strong communication and interpersonal skills.
• Experience maintaining records and working with databases.
• Ability to manage multiple priorities and work independently.
• Strong IT skills, including Microsoft Office applications.
• A flexible and collaborative approach to work.
• Commitment to delivering excellent support and service.

Please refer to the job description and person specification for full requirements for this role.