Team Administrator - North West region

Consortium; Manchester; Hybrid; GBP 25,000 - 32,000; Full time

Job summary

UNISON North West region is seeking an experienced Team Administrator to provide comprehensive secretarial, clerical and administrative support in a regional team setting. The role includes preparing correspondence, organising meetings, taking minutes, and maintaining calendars while handling communications with members, employers and external parties.

The successful candidate will manage multiple priorities, work accurately under pressure, and demonstrate strong IT skills in Microsoft Office.

Qualifications

• Excellent administrative and organisational abilities.
• Strong communication and interpersonal skills.
• Experience maintaining records and working with databases.
• Ability to manage multiple priorities and work independently.
• Strong IT skills, including Microsoft Office applications.
• Flexible and collaborative approach to work.
• Commitment to delivering excellent support and service.

Responsibilities

• Provide secretarial, clerical and administrative support within the regional team.
• Prepare correspondence, organise meetings and take minutes.
• Maintain electronic calendars and meet deadlines with accuracy.
• Liaise with UNISON members, employers, solicitors and external parties.
• Organise recruitment events, campaigns, ballots, conferences and seminars.
• Produce and maintain presentations and communications materials.
• Support delivery of regional activities and initiatives.
• Maintain confidentiality and handle sensitive information appropriately.

Skills

Communication

Organisation

IT skills

Calendar management

Minute taking

Liaison

Tools

Microsoft Office

Databases

Job description

Team Administrator role in North West Region

Responsibilities include secretarial, clerical, and administrative support

Requires excellent communication and organisational skills

In-person interviews scheduled for 15 December 2026 in Manchester

The North West Region is looking for an experienced Team Administrator, who will have excellent communication skills, together with the ability to organise their own workload and to manage pressure and priorities whilst working accurately.

The role

Working as part of a regional team you will need to be flexible and work well in the team. You will provide efficient and pivotal secretarial, clerical and administrative support, carrying out a wide range of duties including preparing correspondence, organising meetings and taking minutes, maintaining electronic calendars and working to deadlines with precision and accuracy, dealing with telephone enquiries and processing mail. You’ll also liaise with UNISON members, employers, solicitors and other external parties.

For this role, you do not have to have a trade union background, but you do need to have an understanding and sympathy with the aims and values of the trade union movement.

Providing comprehensive administrative support to a Regional Manager and Regional Organisers across a range of functions and activities.

Managing emails, post and telephone enquiries, responding to stakeholders and directing communications as appropriate.

Organising and supporting meetings, training activities, recruitment events and other regional initiatives.

Maintaining case records, databases and other information management systems.

Supporting the delivery of recruitment activities, campaigns, ballots, conferences and seminars as appropriate.

Producing and maintaining presentations, communications materials and other documents.

Liaising with colleagues, members, branches and external contacts.

Maintaining confidentiality and handling sensitive information appropriately.

The person

Excellent administrative and organisational skills.

Strong communication and interpersonal skills.

Experience maintaining records and working with databases.

Ability to manage multiple priorities and work independently.

Strong IT skills, including Microsoft Office applications.

A flexible and collaborative approach to work.

Commitment to delivering excellent support and service.

Please refer to the job description and person specification for full requirements for this role.

UNISON is committed to equality, diversity and inclusion. We encourage you to complete the voluntary Diversity Monitoring Form to help us understand and improve the diversity of our applicant pool and recruitment practices.

Shortlisted candidates will be notified by 8 December 2026

In-person Interviews will take place on Tuesday 15 December 2026, UNISON North West region,12th floor, 1 Angel Square, Manchester M60 0AG.