Team Administrator - North West region

UNISON Torbay Health; Manchester; On-site; GBP 21,000 - 27,000; Full time

Job summary

UNISON Torbay Health in the North West region is seeking an experienced Team Administrator who can organise their workload, manage priorities and maintain high accuracy under pressure. You will provide pivotal secretarial and clerical support, prepare correspondence, organise meetings, take minutes and manage electronic calendars.

You will liaise with UNISON members, employers and external parties, while safeguarding confidentiality and handling sensitive information with discretion.

Qualifications

• Excellent administrative and organisational skills.
• Strong communication and interpersonal skills.
• Experience maintaining records and working with databases.
• Ability to manage multiple priorities and work independently.
• Strong IT skills, including Microsoft Office applications.
• Flexible and collaborative approach to work.
• Commitment to delivering excellent support and service.

Responsibilities

• Providing comprehensive administrative support to a Regional Manager and Regional Organisers across a range of functions and activities.
• Managing emails, post and telephone enquiries, responding to stakeholders and directing communications as appropriate.
• Organising and supporting meetings, training activities, recruitment events and other regional initiatives.
• Maintaining case records, databases and other information management systems.
• Supporting the delivery of recruitment activities, campaigns, ballots, conferences and seminars as appropriate.
• Producing and maintaining presentations, communications materials and other documents.
• Liaising with colleagues, members, branches and external contacts.
• Maintaining confidentiality and handling sensitive information appropriately.

Skills

Administrative skills

Organisational skills

Communication skills

Record keeping

Database management

Multitasking

MS Office

Team player

Job description

The North West Region is looking for an experienced Team Administrator, who will have excellent communication skills, together with the ability to organise their own workload and to manage pressure and priorities whilst working accurately.

The role

Working as part of a regional team you will need to be flexible and work well in the team. You will provide efficient and pivotal secretarial, clerical and administrative support, carrying out a wide range of duties including preparing correspondence, organising meetings and taking minutes, maintaining electronic calendars and working to deadlines with precision and accuracy, dealing with telephone enquiries and processing mail.

You'll also liaise with UNISON members, employers, solicitors and other external parties.

For this role, you do not have to have a trade union background, but you do need to have an understanding and sympathy with the aims and values of the trade union movement.

• Providing comprehensive administrative support to a Regional Manager and Regional Organisers across a range of functions and activities.
• Managing emails, post and telephone enquiries, responding to stakeholders and directing communications as appropriate.
• Organising and supporting meetings, training activities, recruitment events and other regional initiatives.
• Maintaining case records, databases and other information management systems.
• Supporting the delivery of recruitment activities, campaigns, ballots, conferences and seminars as appropriate.
• Producing and maintaining presentations, communications materials and other documents.
• Liaising with colleagues, members, branches and external contacts.
• Maintaining confidentiality and handling sensitive information appropriately.

The person

• Excellent administrative and organisational skills.
• Strong communication and interpersonal skills.
• Experience maintaining records and working with databases.
• Ability to manage multiple priorities and work independently.
• Strong IT skills, including Microsoft Office applications.
• A flexible and collaborative approach to work.
• Commitment to delivering excellent support and service.

About UNISON

UNISON is the UK's leading public services trade union, with over 1.3 million members working in the public sector, private, voluntary and community sectors and in the energy services. We employ approximately 1,200 staff, with around 370 at our national centre in Euston in central London and the remainder in our 12 regions across the UK, including Northern Ireland.

UNISON is a dynamic, progressive union, committed to equality. We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual and transgender people to work with us.

UNISON is committed to equality, diversity and inclusion.

We encourage you to complete the voluntary Diversity Monitoring Form to help us understand and improve the diversity of our applicant pool and recruitment practices.