UK Transfer Manager

Alpadia; Remote; GBP 25,000 - 35,000; Full time

Job summary

A summer education organization is seeking a motivated individual for a remote position from June to August 2025. The role involves managing staff and safeguarding students, ensuring their wellbeing and smooth operational procedures. Ideal candidates will have prior management experience, strong organizational skills, and the ability to foster relationships with children. This is a unique opportunity to contribute to an enriching summer experience for students in a dynamic multicultural environment.

Benefits

Professional development opportunities

Competitive salary

Opportunity for career progression

Qualifications

• Management experience in a junior education or learning environment.
• Professional experience in holiday course centres or similar structure.
• Ability to form important relationships with students and maintain boundaries.

Responsibilities

• Manage all staff effectively while prioritizing their development.
• Safeguard and promote the wellbeing of all students.
• Manage and respond to student and parent complaints professionally.
• Ensure smooth running of airport transfers and lead administrative tasks.

Skills

Management experience in junior education

Experience working with juniors

Ability to manage a team

High sense of responsibility

Ability to multitask

Excellent English and another language

Experience in holiday course centres

Education

First Degree or similar

Management degree

Teaching qualification

Tools

Microsoft Office (specifically Excel)

Job description

Join ALPADIA's team to make Summer 2026 an unforgettable experience! We are looking for highly motivated people who can engage and inspire colleagues and who are seeking an enriching and educational experience themselves.

Responsibilities

• Staff Management
  Manage all staff effectively and respectfully, considering their personal development and providing all necessary support to ensure a high standard of service for students arriving and departing. Lead meetings to drive performance and relay important messages. Lead and assist with the training and induction of staff members. Assist the regional manager with the performance management of staff in cases of deficient performance and disciplinary action.
• Student Management
  Safeguard and promote the wellbeing of all students in our care. Manage all student/parent/agent queries effectively and respectfully, following all Alpadia policies and rules, to ensure they enjoy and contribute fully to all aspects of Alpadia's programme in a spirit of respect towards other students and staff.
• Communication
  Communicate effectively with all stakeholders in our camps, head office, transfer providers and customer care teams, ensuring that all find Alpadia to be a professional and respectful partner, parents/agents are kept fully up to date with all crucial elements of their student's transfer with us via our Sales and Admissions team and your line managers are aware of all key developments in the process.
• Complaint Management
  Effectively manage and respond to student/parent/agent complaints in a professional and timely manner, conducting enquiries with the airport/camp teams where necessary. Collaborate with the UK Language Camps Manager, the UK Language Camps Area Managers and the Camp Management Teams to ensure we continuously improve our processes to avoid complaints in the future.
• Administration
  Ensure the administration, in terms of weekend departure/arrival data and UM details are well organised and delivered to partners on time to ensure the smooth running of the airport transfers and follow all Alpadia procedures and policies. Lead and contribute towards managing the airport transfer communication channels. Inform the Camp Management Teams of student departures each Friday in good time.
• Relationships
  Manage your working relationships professionally and sensitively, providing support and feedback to your Transfers Team. Work closely with our transfer providers to maintain our existing positive relationship. Nurture a positive team environment where employees feel supported and motivated to do their best.

Qualifications

• Management experience in junior education / learning
• Experience in working at airports or train station in a similar position
• Experience working with juniors
• Experience in a role involving organisation /travel/ education
• Ability to manage a team of diverse personalities and skills
• Professional experience in holiday course centres or similar structure
• High sense of responsibility, organisation and initiative
• Ability to multitask and overcome stressful situations
• Ability to work under pressure, multi-task, prioritise tasks and meet tight deadlines
• Ability to form and maintain appropriate relationships and personal boundaries with children and young people
• A positive attitude to the use of authority and maintaining discipline
• First Degree or similar
• A high degree of IT competency - Outlook & MS Office (specifically Excel)
• Management experience in a summer school environment
• Managing multiple departments and teams
• Teaching qualification
• Excellent English, with an additional European language
• Emotional resilience in working with challenging behaviours
• Demonstrates an exceptional level of attention to detail
• Management degree
• Safeguarding and Welfare experience with under 18s

Benefits

• Developing and enriching summer experience
• The chance to make long term connections and friends
• Meaningful engagement with international students and the chance to give back
• A sense of belonging with many returning staff members each year
• Development of your social, relationship and leadership skills
• Join a booming community of Alpadia staff members who return each year.
• Start or continue your professional development (CPD) in a supportive coaching environment
• An industry competitive salary
• Role training and the opportunity for experiential learning throughout
• An unforgettable experience in a dynamic atmosphere
• Attractive bonus options for returners and the possibility of career progression

Location and Commitment

Remote work 
June 2025 - August 2025 (fixed term contract)

Miscellaneous

• We are committed to the safety and wellbeing of our students therefore all staff employed will be required to provide / undergo an Enhanced DBS check (and provide overseas conduct certificates where applicable)
• Equality and diversity is part of our core purpose. Alpadia summer schools are for everyone. This applies to both our students and our brilliant team of staff.

Alpadia's mission is to encourage language development through immersion and to expand the horizons of our students and staff. Our vision for your employment is an exciting opportunity to grow your professional and personal skills in the education and youth sector. You will get the opportunity to work in an international team of like-minded, positive people who are dedicated to making a difference through their work. Alpadia employment reflects our values of integrity, support, diversity, knowledge growth, and opportunity. In 2025 we welcomed 64 different student nationalities to the UK and we are proud of creating this uniquely diverse working environment for our staff members.