UK-Operations Expert

Apple Inc.; Liverpool City Region; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading technology company in Liverpool City Region is seeking individuals to manage inventory and enhance customer experience in a retail environment. Responsibilities include supporting inventory processes and team coordination. Ideal candidates should have retail experience, be detail-oriented, and able to work flexible hours. Join a team that values diversity and inclusion.

Qualifications

• Availability for a varied schedule including nights and weekends.
• Ability to lift and carry products within the store.
• Experience in retail or sales.

Responsibilities

• Complete inventory receiving, counting, returning and shipping tasks.
• Support team members with inventory processes.
• Monitor inventory accuracy and consistency.

Skills

Retail experience

Detail-oriented

Teamwork

Problem-solving

Job description

Selection changes the language of the page/content

Description

Complete inventory receiving, counting, returning and shipping tasks in compliance with Retail Inventory processes, and mentor and support team members in doing so.Complete product fulfilment tasks and deliver items from Runner requests to customers and team members in support of creating an exceptional customer experience.Support Operations Specialists by sharing knowledge about the Retail Inventory processes.Promote understanding of inventory performance among all store team members and gather inventory data to aid with leadership decision-making.Monitor all inventory, including non-sellable product, in the inventory management system for accuracy and consistency, and to identify variance trends and understand their root causes.Perform other tasks as needed, including but not limited to supporting customer-facing activities.Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.Demonstrate Apple’s values of inclusion and diversity in daily activities.

Minimum Qualifications

• You should:
• Be available to work a schedule based on business needs that may include nights, weekends and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
• Be able to lift and carry product to various locations within and near the store.
• Have experience in retail or sales, or related work experience.
• Be proficient in the local language, both written and spoken (sign language supported).

Preferred Qualifications

• Focus on the customer experience, with an emphasis on serving both the internal and external customer.
• Be a self-starter who is detail-oriented, organised and can work without close supervision.
• Prioritise workload and meet deadlines in a fast-paced environment.
• Work in a team environment, demonstrating shared responsibility and accountability with other team members.
• Demonstrate effective problem-solving, analytical and communication skills.