Trip Experience Consultant

Destinytravel; Remote; GBP 25,000 - 35,000; Full time

Job summary

A travel consultancy in Manchester is looking for a Trip Experience Consultant to help travelers create enjoyable and smooth vacations. The role involves communicating with clients, supporting travel requests, and confirming details throughout the trip. Ideal candidates should possess excellent communication skills, a love for travel, and organizational abilities, creating great experiences for customers. The position offers remote work, flexible hours, and access to travel perks.

Benefits

Remote work with flexible hours

Access to travel perks and continuous training

Collaborative team culture

Long-term industry growth

Responsibilities

• Communicate with travelers through calls, email, and messaging.
• Support changes, cancellations, and travel requests.
• Share destination insights and requirements.
• Confirm details and follow up before and after each trip.
• Offer solutions with empathy and professionalism.

Skills

Excellent communication skills

Customer service experience

Organized and reliable

Tech comfortable

Love for travel

Job description

As a Trip Experience Consultant, you will help travelers organize vacations that feel enjoyable, smooth, and stress-free. You will assist with planning, itinerary updates, and questions from beginning to end. Your role makes travel feel effortless.

DestinyCo believes every trip should feel memorable, inspiring, and well-supported.

Key Responsibilities

• Communicate with travelers through calls, email, and messaging.
• Support changes, cancellations, and travel requests.
• Share destination insights and requirements.
• Confirm details and follow up before and after each trip.
• Offer solutions with empathy and professionalism.

Benefits

• Remote work with flexible hours.
• Access to travel perks and continuous training.
• Collaborative team culture.
• Long-term industry growth.

What We’re Looking For

• Excellent communication skills.
• Customer service experience helpful.
• Organized and reliable.
• Tech comfortable and eager to learn.
• Love for travel and creating great experiences.