Trip Experience Consultant

Destinytravel; Remote; GBP 30,000 - 40,000; Full time

Job summary

A travel consultancy firm in the UK is seeking a Trip Experience Consultant to help travelers organize enjoyable vacations. This role focuses on communication with clients via multiple channels, supporting travel adjustments, and providing insights about destinations. The ideal candidate will have excellent communication skills, be tech-savvy, and possess a passion for travel. The position offers remote work, flexible hours, and access to travel-related perks, promoting a supportive team culture.

Benefits

Remote work with flexible hours

Access to travel perks

Continuous training

Collaborative team culture

Long-term industry growth

Qualifications

• Excellent communication skills for engaging with travelers.
• Customer service experience is helpful in this role.
• Organized and reliable to manage various tasks.
• Tech comfortable individuals willing to learn are preferred.
• A passion for travel to enhance customer experiences.

Responsibilities

• Communicate with travelers through calls, email, and messaging.
• Support changes, cancellations, and travel requests.
• Share destination insights and requirements.
• Confirm details and follow up before and after each trip.
• Offer solutions with empathy and professionalism.

Skills

Excellent communication skills

Customer service experience

Organized and reliable

Tech comfortable

Love for travel

Job description

As a Trip Experience Consultant, you will help travelers organize vacations that feel enjoyable, smooth, and stress-free. You will assist with planning, itinerary updates, and questions from beginning to end. Your role makes travel feel effortless.

DestinyCo believes every trip should feel memorable, inspiring, and well-supported.

Key Responsibilities

• Communicate with travelers through calls, email, and messaging.
• Support changes, cancellations, and travel requests.
• Share destination insights and requirements.
• Confirm details and follow up before and after each trip.
• Offer solutions with empathy and professionalism.

Benefits

• Remote work with flexible hours.
• Access to travel perks and continuous training.
• Collaborative team culture.
• Long-term industry growth.

What We’re Looking For

• Excellent communication skills.
• Customer service experience helpful.
• Organized and reliable.
• Tech comfortable and eager to learn.
• Love for travel and creating great experiences.