Treatment Coordinator

Henry Schein; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A dental care practice in London is seeking a full-time Treatment Coordinator to manage patient relationships and enhance service delivery. The ideal candidate will have at least 2 years of experience and sales training. Responsibilities include improving patient journeys and increasing treatment uptake, all within a supportive team environment. A commission structure will accompany the salary based on experience.

Benefits

On-site car parking

Qualifications

• Minimum 2 years experience as Treatment Coordinator.
• Undertaken some sales training.

Responsibilities

• Proactively manage non-clinical patient relationships.
• Increase revenue by tracking productivity and profitability.
• Support the clinical and nursing team with patient conversion.

Skills

Patient management

Sales skills

Public relations

Social media content creation

Job description

A new opportunity has become available for a Treatment Coordinator to join an established, mainly PVT practice located in Acton, London, W3.

Start date – as soon as possible.

This role is to work full time, Monday – Friday.

Practice Details

Fully equipped and computerised using Software of Excellence.

Car parking available on site.

Closest station is Acton Central Overground, approx.2 minute walk.

Central and Piccadilly line is 20 minute walk.

Job Role

Head of Sales.

To proactively manage the non-clinical relationship with potential and existing patients, with the principal purpose of optimising the uptake of treatment plans, whilst consistentlyprovidingfirst-class sensitive and ethical service delivery.

Nurturingpatients bothpotential and existing

Assistingto increase revenue.

Job Objectives

• To meet productivity and profitability targets of the practice –assistingto increase revenueand tracking of such
• Liaisingwith marketing companies to ensure theirobjectivesare met
• Ensure a 5* patient journey and aftercare
• Support the clinical team & nursing team with patients and increase patient conversion rate
• Identity rooms that are not performing and help to increase their performance
• Nurturing existing and potential patients.
• Be the practice champion in sales

Key Responsibilities

• Continually looking to improve upon the patient journey through the practice.
• Public relations and patient management.
• Increasing uptake of treatments and increasing patient conversion rates
• Marketing, branding,advertisingand recalling
• Capturing content for social media and website

Experience

Minimum 2 years experience as Treatment Coordinator

Undertaken some sales training

Salary

Dependent on experience with commission structure.