Trauma-Informed Tenancy Support Specialist

NFP People Limited; Southend-on-Sea; On-site; GBP 28,000; Full time

Job summary

A compassionate homelessness service in Southend-on-Sea is seeking a Floating Support Worker to empower individuals in sustaining their tenancies and improving their wellbeing. The ideal candidate will provide trauma-informed support, manage a diverse caseload, and collaborate with local organizations. Key responsibilities include client assessments, risk assessments, and maintaining accurate case notes. Flexibility in working hours is required. This position offers a fulfilling opportunity to make a positive impact in the community.

Qualifications

• Experience supporting people with complex needs such as trauma and rough sleeping.
• Strong understanding of trauma and psychological safety.
• Knowledge of safeguarding and homelessness pathways.
• Flexibility to work evenings and weekends is required.

Responsibilities

• Provide person-centred, trauma-informed support to clients.
• Conduct assessments and develop SMART support plans.
• Complete trauma-informed risk assessments.
• Collaborate with various stakeholders for holistic support.

Skills

Trauma-informed practice

Building trusting relationships

De-escalation techniques

Community-based caseload management

Good IT and record-keeping skills

Job description

A compassionate homelessness service in Southend-on-Sea is seeking a Floating Support Worker to empower individuals in sustaining their tenancies and improving their wellbeing. The ideal candidate will provide trauma-informed support, manage a diverse caseload, and collaborate with local organizations. Key responsibilities include client assessments, risk assessments, and maintaining accurate case notes. Flexibility in working hours is required. This position offers a fulfilling opportunity to make a positive impact in the community.