Transport Operations Clerk

Booker Group; Pontefract; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading transportation firm in Pontefract is seeking a Transport Operations Clerk to manage administrative tasks within the Transport department. This role includes liaising with drivers and customer services, ensuring paperwork is handled efficiently, and addressing any loading issues. Strong communication skills and attention to detail are essential. Flexibility is key, as duties may vary daily. The position offers varied hours throughout the week, including weekends and evenings.

Qualifications

• Previous experience in a Transport Department is advantageous.
• Knowledge of drivers hours and driving legislation.
• Previous administration experience is required.

Responsibilities

• Serve as the first point of contact for all drivers.
• Allocate duties and liaise with customer services.
• Manage loading/unloading issues collaboratively.
• Ensure high-quality customer service to drivers.

Skills

Strong communication skills

Attention to detail

Team player

Tools

Locator system

Job description

Transport Operations Clerks are responsible for the administration of the Transport department including the operational activity and support of the warehouse administration as required. Your duties will vary depending on what’s required on the day so being flexible is an important skill to have.

Work Hours

• Fridays 2pm - 10pm
• Saturdays 9am - 5pm
• Sundays 9am - 5pm
• Mondays 2pm - 10pm

Responsibilities

• Being the first point of contact for all Booker drivers and agency drivers, ensuring all are fully briefed/debriefed and correct paperwork and Proof of Delivery’s are issued and returned.
• Liaising with drivers / customer services throughout the shift to ensure progress on deliveries. Allocation of duties.
• Communicating with the Warehouse and other departments to ensure any loading / unloading issues are dealt with and managed as required.
• Manning the brief / debrief desk and ensuring good delivery of customer service to both Booker and agency drivers.

Qualifications

• Previous experience in a Transport Department would be advantageous.
• Knowledge using "Locator" system desirable.
• Solid understanding of drivers hours and driving legislation.
• Previous administration experience.
• Strong communication skills - this role relies heavily on being able to communicate with several different people groups.
• Good attention to detail.
• Willingness to work as a team player.