Transport & Customer Service Coordinator

Solina Sweden Ab; Elland; On-site; GBP 30,000 - 36,000; Full time

Job summary

Solina Sweden Ab in Elland, UK, invites a Customer Services Advisor to join a dynamic, international food industry team. You will coordinate day-to-day transport, support customer service activities, and collaborate with hauliers, Planning, Production and Warehouse to ensure timely deliveries.

The role requires organisation, strong communication, and pride in delivering excellent service. You will handle multiple priorities, monitor deliveries, update ERP records, and respond promptly to

Qualifications

• Good communication and customer service skills.
• Strong attention to detail.
• A practical and proactive approach to solving problems.
• Confidence working with different teams and external partners.
• Good IT skills and experience using ERP or similar systems.

Responsibilities

• Plan and coordinate internal and external transport.
• Arrange collections and deliveries with hauliers and suppliers.
• Monitor deliveries and resolve any issues or delays.
• Keep transport information updated in ERP system.
• Coordinate day-to-day customer service enquiries and requests.
• Ensure timely and clear customer communications.

Skills

Customer service

Communication

Attention to detail

Problem solving

ERP systems

Tools

ERP systems

Job description

Solina Sweden Ab in Elland, UK, invites a Customer Services Advisor to join a dynamic, international food industry team. You will coordinate day-to-day transport, support customer service activities, and collaborate with hauliers, Planning, Production and Warehouse to ensure timely deliveries.

The role requires organisation, strong communication, and pride in delivering excellent service. You will handle multiple priorities, monitor deliveries, update ERP records, and respond promptly to