Transfer Station Manager

Biffa Waste Services; Wembley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading waste management company located in Wembley is seeking a Transfer Station Manager. The ideal candidate will manage operations to ensure compliance with health and safety standards while delivering excellent customer service. Responsibilities include overseeing team training, maintaining service quality against KPIs, and managing the P&L budget to support depot growth. If you have experience in an operational management role within services or logistics, we’d love to hear from you.

Qualifications

• COTC certification.
• Experience as Operations Manager or similar role in Services or Logistics.
• Management experience in a unionised environment.

Responsibilities

• Oversee adherence to key health and safety processes.
• Ensure service delivery meets key performance indicators.
• Supervise, coach and train the team for high customer service.

Skills

People management

Health & safety management

Operational oversight

Job description

Transfer Station Manager

A quick look at the role.

The Transfer Station Manager will effectively manage the transfer station, ensuring consistent Health & Safety and Environmental compliance, and delivering first class customer service in line with pre-defined business KPI’s, promoting employee engagement to support continuous improvement in productivity and quality of service provision, through continuous review and improved site profitability, to support business growth and best in class performance.

Your core responsibilities

• Overseeing site adherence to key site processes relating to health and safety, security, employee relations and legislation.
• Ensuring service delivery meets defined key performance indicators whilst driving best practice and continuous improvement in cost control and productivity.
• Supervising, coaching and training the team to produce the highest levels of customer service.
• Promoting open channels of communications with all departments within the Division and the wider Biffa Business, and to proactively and consistently review all processes used by the Transfer Station.
• Defining and supports the development of the staff as a whole by identifying and sharing best practice
• Managing and ensuring compliance of Health & Safety, Environmental, Employment legislation and Company policy to ensure defined standards and best practice are adhered to.
• Agreeing, monitoring and managing the full P&L budget, delegating accountability where appropriate, supporting financial year on year growth of the depot
• Working within cross-divisional teams to provide integrated waste solutions using best practice and through continuous improvement.

Our essential requirements

• COTC
• Experience as Operations Manager or position of similar responsibility in Services or Logistics industry.
• People and health & safety management in a unionised environment.

Changing the way people think about waste.

At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,500+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. And it’s why we’re the UK’s No. 1 choice for business waste management.

Dedicated to diversity.

At Biffa we believe different ideas, perspective and backgrounds are key to developing a creative working environment that delivers real results. It’s why you’ll find us championing diversity and equality at every turn.