Training and Field Service Technician

UBT; Loughborough; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A leading healthcare solutions provider is seeking a Training and Field Service Technician to support NHS Trusts across England & Wales. The role involves installing monitoring systems, providing training to clinical staff, and technical support. Ideal candidates will have strong communication skills, a practical approach, and the ability to travel nationally. A clean UK driving licence is essential. Competitive salary and benefits including profit share and company vehicle are offered.

Benefits

Profit Share Bonus Scheme

Company van

Phone and laptop provided

Full product training

Qualifications

• Excellent communication and relationship-building skills with clients.
• Practical, hands-on approach with good working knowledge of IT systems.
• Full, clean UK driving licence and willingness to travel nationally.

Responsibilities

• Deliver on-site installation and servicing of monitoring systems.
• Provide hands-on training to clinical staff.
• Nurture relationships with NHS Trusts and support technology adoption.
• Conduct system trials and maintain performance compliance.
• Provide troubleshooting and technical support.
• Collaborate with service and technical teams.

Skills

Customer-focused communication

Hands-on approach

Good knowledge of IT systems

Tools

Hand and power tools

Job description

Overview

Training and Field Service Technician (NHS/Healthcare)

Salary £40,000 - £50,000 per annum + Benefits + Profit Share Bonus Scheme

Location: Field-based across England & Wales (HQ in the Midlands)

Are you passionate about making a real difference in healthcare while building strong professional relationships? Do you enjoy hands-on technical work, problem-solving, and supporting clinical teams to deliver the best patient care?

Our client, a leading provider of innovative Fall Prevention & Patient Monitoring solutions to NHS Trusts and healthcare organisations, is looking for a Training and Field Service Technician to join their growing UK team.

This is a unique role combining technical installation, clinical staff training, and service support — ensuring patient safety technology is seamlessly integrated and trusted across healthcare settings.

What You\'ll Be Doing

• Delivering on-site installation, servicing, and rollout of monitoring systems across NHS hospitals and healthcare environments
• Providing hands-on training to clinical staff, enabling confident and effective use of the technology
• Acting as a trusted partner to NHS Trusts: nurturing relationships, providing support, and encouraging adoption across multiple wards
• Conducting system trials, audits, and scheduled site visits to maintain performance and compliance
• Providing troubleshooting and technical support, both on-site and remotely
• Collaborating with the wider service and technical team to share insights and report on-site findings

Requirements

Essential

• Customer-focused with excellent communication and relationship-building skills
• Practical, hands-on approach with good working knowledge of IT systems and technical setups
• A full, clean UK driving licence and willingness to travel nationally (with occasional overnight stays)

Desirable

• Previous experience working with the NHS or healthcare providers
• Comfortable using hand and power tools
• Prior experience in a field service, training, or technical support role

Benefits

• £40,000 - £50,000 per annum
• Profit Share Bonus Scheme — share in the company\'s growth and success
• Company van, phone, laptop, and uniform provided
• Full product and systems training provided
• The opportunity to play a vital role in supporting the NHS and improving patient safety

Hours: Monday - Friday, 07:30 - 16:30

Location: Field-based with national travel (England & Wales), HQ in the Midlands

IND25