Training Account Manager

Reed Specialist Recruitment; Aberdeen City; On-site; GBP 30,000 - 45,000; Full time

Job summary

A specialist recruitment firm is seeking a Training Account Manager in Aberdeen City, Scotland. In this role, you will lead and support training provider relationships, ensuring quality training and assessments. Candidates should have experience in stakeholder management, preferably in engineering or technical training sectors. The position offers a competitive package including benefits such as extensive leave, pension scheme, and home office support.

Benefits

Laptop and mobile phone provided

25 days holiday plus bank holidays

Generous pension scheme

Cycle to work and e-car lease schemes

Employee Assistance Programme

Enhanced maternity and paternity pay

Qualifications

• Experience in stakeholder or relationship management.
• Familiarity with engineering or technical training sectors.
• Experience with quality assurance and assessment.

Responsibilities

• Develop and maintain relationships with training providers.
• Monitor quality assurance and continuous improvement activities.
• Provide guidance on training and assessment processes.
• Coordinate with colleagues to implement standards.
• Manage stakeholder requests and deliver to deadlines.
• Conduct provider visits for reviews and collaboration.

Skills

IT literacy

Strong communication skills

Organizational skills

Customer focused

Commercial awareness

Job description

Training Account Manager

Lead and support a network of training providers to ensure high-quality, industry-relevant training and assessment. Act as the main contact for provider relationships, promote continuous improvement, and work with internal teams to maintain standards and compliance.

Key responsibilities

• Develop and maintain strong relationships with training providers.
• Monitor and support quality assurance and continuous improvement activities.
• Provide guidance on training, assessment and competence processes.
• Coordinate with product and compliance colleagues to implement standards.
• Manage and prioritise stakeholder requests and deliver to agreed timescales.
• Conduct provider visits for review, support and collaboration.

Person specification

Experience

Stakeholder or relationship management experience; familiarity with engineering, technical training or similar sectors; experience with quality assurance and assessment.

Skills

IT literate; strong communication and interpersonal skills; organised and able to manage competing priorities; customer focused and commercially aware.

Attributes

Proactive growth mindset; collaborative team player; self-motivated and pragmatic problem solver.

Benefits

• Laptop and mobile phone provided.
• 25 days holiday + bank, plus Christmas closure, rising to 30 days with service.
• Generous pension scheme via salary sacrifice.
• Cycle to work and e-car lease schemes.
• Employee Assistance Programme.
• Enhanced maternity and paternity pay and leave.
• Home office setup assistance.