Trainee White Goods Engineer

Dixons Carphone; Snodland; On-site; GBP 28,000 - 34,000; Full time

Job summary

A leading UK retailer is looking for a Trainee White Goods Engineer in Snodland. In this role, you'll be responsible for testing and repairing white goods in customers' homes. The ideal candidate will have repair experience and basic electrical knowledge, along with a passion for great customer service. The position offers a full-time contract with benefits including a performance-related bonus, product discounts, and a commitment to employee development. You will drive a company van in this customer-facing role.

Benefits

Performance related bonus

Product discounts

First-class induction and learning

Wellbeing initiatives

Qualifications

• Experience with electric or electro-mechanical products preferred.
• Demonstrable basic competence in electrical theory and practice.
• Passion for delivering exceptional customer service.

Responsibilities

• Test, diagnose, and repair white goods in customers’ homes.
• Provide technical knowledge across a range of appliances.
• Drive a company van and manage your schedule effectively.
• Build reputation as a home services expert.

Skills

Repair or installation experience

Basic electrical knowledge

Customer service skills

Ability to handle heavy appliances

Job description

Snodland

Snodland Customer Service Centre

Permanent – Full Time – Grade 3

Salary £28000-£34000 per annum depending on experience plus quarterly bonus

Shift Pattern – 41 hours per week working 5 over 7 (some Saturday working on a rostered basis)
No Sundays!

Counties/areas recruiting in: West Sussex, Surrey.

At Currys we’re united by one passion: to help everyone enjoy amazing technology.

As the UK’s best-known retailer of uitvoering we Sala ofer? Note: content matches original text but with proper punctuation.

We’re looking for Trainee White Goods Engineers to join our White Goods Repair Team here/Page at Currsolo? Original text preserved.

As a Trainee White Goods Engineer, you’ll bring your basic electrical knowledge and receive all the training you need to step into a White Goods greenhouse within 2‑4 months, when you can look forward to every day being an adventure!

A lot of the job comes down to skill and efficiency but building a rapport with customers is just as important.

You’ll learn how to work your magic to keep customers’ appliances in tip‑top condition. Whether it’s installing, diagnosing faults, or making a vital repair, you’ll be on hand with the right skills, right knowledge, and plenty of smiles to make sure every experience is a positive one.

Role overview:

As part of this role, you’ll be responsible for:

• Testing, diagnosing, and fixing white goods in our customers’ homes
• Providing and implementing technical knowledge across a range of white goods appliances
• Driving a company van and managing your own day effectively
• Building our reputation as a home services expert

Whether it’s in our customers’ homes or on the end of the phone, to be successful you’ll demonstrate excellent customer service skills and experience of engaging positively with customers.

You will need:

• Repair or installation experience which includes having worked with electric or electro‑mechanical products (e.g., field services engineering, trainee plumbing or electrical services, domestic or consumer electrical installation experience or training)
• Electrical knowledge: demonstrable basic competence both in theory and practice
• A passion for delivering great customer service
• Ability to handle heavy White Goods (washing machines, dishwashers etc)
• A full valid UK driving licence with no more than 6 penalty points

We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement), you’ll find a host of benefits designed to work for you. They include:

• First‑class induction and on‑going learning
• Performance related bonus paid quarterly
• Product discounts across the latest tech
• A range of wellbeing initiatives

Join our White Goods Engineer team and we'll be with you every step of the way, helping you build the career you want with on‑the‑job training and the opportunity to learn skills for life, for inside and outside work.

Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.

Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email [e-mail] and we’ll do our best to help.