Trainee Service Advisor

Park'S Motor Group; Motherwell; Vor Ort; GBP 18.000 - 24.000; Vollzeit

Benefits dieser Stelle

Company Pension Scheme

Colleague Introductory Scheme

Discounts on cars

Death in service benefit

Discounted Servicing

Subsidised car purchase scheme

Employee Assistance Programme

24/7 remote GP

Medical second opinions

Unlimited mental health support

Physiotherapy help and advice

Savings and discounts on shopping

Financial and legal support

Wellbeing assistance

Zusammenfassung

Park's Motor Group in Motherwell is seeking a Trainee Service Advisor to join our Service Centre and assist with administration for our manufacturers. You will help the team manage daily workloads, process invoices and customer details, and liaise directly with customers to provide exceptional service.

Ideal candidates should be eager to learn, with good numeracy, attention to detail and clear communication. Training and progression opportunities are available within the group.

Qualifikationen

• Attention to detail, strong communication, and a polite telephone manner.
• Good numeracy and adaptability for varying tasks.
• Willingness to learn and develop within the role.

Aufgaben

• Support the team with daily workload in the service administration.
• Process invoices, paperwork, and customer details.
• Liaise with customers to provide a high level of service.
• Maintain and update databases as required.
• Maintain a high and consistent quality of work.
• Communicate in a confidential, professional manner.
• Continuously develop personal skills and knowledge.

Kenntnisse

Attention to detail

Strong communicator

Polite telephone manner

Numeracy

Adaptable

Willingness to learn

Tools

Microsoft Office

Excel

Word

Jobbeschreibung

Trainee Service Advisor

Location: Motherwell
Franchise: Škoda

Park's Motor Group is seeking a bright, enthusiastic individual to take up a position as a Trainee Service Advisor based in our Motherwell Service Centre.

About the role

You will work within our friendly team supporting our branch and its customers through the various administration services we provide for our manufacturers.

What you will do

• Help contribute towards the team's daily workload
• Process invoices, paperwork, and customer details
• Liaise directly with customers providing a second to none level of service
• Maintain, create and change in our databases
• Be able to, maintain a high consistent quality of work
• Communicate in a confidential, professional, and appropriate manner
• Continually develop your personal skills and knowledge

Your skills & experience will include

• The ability to confidently use Microsoft Office, Excel, and Word as well as email packages
• Have an eye for attention to detail
• Be a strong confident communicator
• Have a polite and warm telephone manner
• Good numeracy skills
• Be adaptable to varying tasks
• Have a desire and willingness to learn

As a Park's Motor Group employee you will receive

For you

• Access to the Company Pension Scheme
• Colleague Introductory Scheme
• Industry leading discounts on purchases on new and used cars
• Death in service benefit

For you and your family

• Discounted Servicing
• Subsidised car purchase scheme
• Employee Assistance Programme
• 24/7 remote GP
• Medical second opinions
• Unlimited mental health support
• Physiotherapy help and advice
• Savings and discounts on shopping
• Financial and legal support
• Wellbeing assistance

This is a fantastic opportunity in Park’s Motor Group. We can offer genuine scope for development and progression from a Service Advisor position and beyond.