Service Advisor

Park's Motor Group; Glasgow; Hybrid; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Pension Scheme

Colleague Introductory Scheme

Car purchase discounts

Job summary

Park’s Motor Group is seeking a proactive Service Advisor for the Jaguar Land Rover service centre in Glasgow. You will join a friendly team supporting the branch and its customers through essential administration tasks.

You will process invoices, manage customer details, and maintain databases while upholding high standards of service and confidentiality. Progression opportunities available within the group.

Qualifications

• Proficient with Microsoft Office suite (Excel/Word) and email applications.
• Strong attention to detail and numerical literacy.
• Confident communications with customers via phone and in person.

Responsibilities

• Support the branch and its customers through administration services.
• Process invoices, paperwork, and customer details.
• Liaise with customers delivering high-quality service.
• Maintain and update databases.
• Maintain a high, consistent quality of work.

Skills

Microsoft Office

Excel

Word

Communication

Numeracy

Attention to detail

Telephone manners

Adaptability

Willingness to learn

Tools

Email client

Job description

Location: Glasgow
Franchise: Jaguar Land Rover

Park’s Motor Group is seeking a bright, enthusiastic individual totake up a position as a Service Advisor based in our Jaguar Land Rover service centre located in Glasgow.
About the role: Youwill work within our friendly team supporting our branch and itscustomers through the various administration services we provide for ourmanufacturers.

What you will do:

• Help contribute toward the team's daily workload


• Process invoices, paperwork, and customer details


• Liaise directly with customers providing a second to none level of service


• Maintain, create and change our databases


• Be able to, maintain a high consistent quality of work


• Communicate in a confidential, professional, and appropriate manner


• Continually develop your personal skills and knowledge

Your skills & experience will include:

• The ability to confidently use Microsoft Office, Excel, and Word as well as email package


• Have an eye for attention to detail


• Be a strong confident communicator


• Have a polite and warm telephone manner


• Good numeracy skills


• Be adaptable to varying tasks


• Have a desire and willingness to learn

As a Park's Motor Group employee you will receive:

For you:

• Access to the Company Pension Scheme


• Colleague Introductory Scheme


• Industry leading discounts on purchases on new and used cars


• Death in service benefit

For you and your family:

• Discounted Servicing


• Subsidised car purchase scheme


• Employee Assistance Programme


• 24/7 remote GP


• Medical second opinions


• Unlimited mental health support


• Physiotherapy help and advice


• Savings and discounts on shopping


• Financial and legal support


• Wellbeing assistance

This is a fantastic opportunity in Park’s Motor Group. We canoffer genuine scope for development and progression from a ServiceAdvisor position and beyond. If you have the desire to learn and the drive to become a member of our team then we want to hear from you.

Why Park's Motor Group?

Park'sis one of Scotland's largest and most successful motor groups,operating a diverse portfolio of luxury, niche and volume franchisesfrom 80 franchise outlets throughout the UK.