Service Advisor

Park's Motor Group; Bathgate; Remote; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Pension scheme

Introductory scheme

Discounts on cars

Death in service

Discounted Servicing

Employee assistance programmes

Job summary

Park’s Motor Group in Bathgate is seeking a bright, enthusiastic individual to join our Service Centre as a full-time Service Advisor. You will support our branch and its customers through the administration services we provide for our manufacturers.

As part of a friendly team you will handle invoices, paperwork, customer details, and liaise with customers, maintaining high standards of service and data accuracy while developing your personal skills and knowledge.

Qualifications

• Ability to confidently use Microsoft Office, Excel and Word as well as email packages.
• Eye for detail and accuracy.
• Strong communication skills and telephone manner.
• Good numeracy skills and ability to adapt to varied tasks.

Responsibilities

• Support the team’s daily workload and administrative tasks.
• Process invoices, paperwork, and customer details.
• Liaise with customers providing a high level of service.
• Maintain and update databases and records.
• Ensure a high and consistent quality of work.
• Communicate in a confidential, professional manner.
• Continually develop personal skills and knowledge.

Skills

Microsoft Office

Excel

Word

Attention to detail

Clear communicator

Telephone manner

Numeracy

Adaptable

Willingness to learn

Tools

Email packages

Job description

Park’s Motor Group is seeking a bright, enthusiastic individual to take up a position as a full-time Service Advisor for our Service Centre based in Bathgate.

About the role:

You will work within our friendly team supporting our branch and its customers through the various administration services we provide for our manufacturers.

What you will do:

• Help contribute towards the team's daily workload
• Process invoices, paperwork, and customer details
• Liaise directly with customers providing a second to none level of service
• Maintain, create and change in our databases
• Be able to, maintain a high consistent quality of work
• Communicate in a confidential, professional, and appropriate manner
• Continually develop your personal skills and knowledge

Your skills & experience will include:

• The ability to confidently use Microsoft Office, Excel, and Word as well as email packages
• Have an eye for attention to detail
• Be a strong confident communicator
• Have a polite and warm telephone manner
• Good numeracy skills
• Be adaptable to varying tasks
• Have a desire and willingness to learn

As a Park's Motor Group employee you will receive:

For you:

• Access to the Company Pension Scheme
• Colleague Introductory Scheme
• Industry leading discounts on purchases on new and used cars
• Death in service benefit

For you and your family:

• Discounted Servicing
• Subsidised car purchase scheme
• Employee Assistance Programme
• 24/7 remote GP
• Medical second opinions
• Unlimited mental health support
• Physiotherapy help and advice
• Savings and discounts on shopping
• Financial and legal support

This is a fantastic opportunity in Park’s Motor Group. We can offer genuine scope for development and progression from a Service Advisor position and beyond.

If you have the desire to learn and the drive to become a member of our team then we want to hear from you.