Trainee Service Advisor | Growth Path & Benefits

Park'S Motor Group; Motherwell; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Company Pension Scheme

Colleague Introductory Scheme

Discounts on cars

Death in service benefit

Discounted Servicing

Subsidised car purchase scheme

Employee Assistance Programme

24/7 remote GP

Medical second opinions

Unlimited mental health support

Physiotherapy help and advice

Savings and discounts on shopping

Financial and legal support

Wellbeing assistance

Job summary

Park's Motor Group in Motherwell is seeking a Trainee Service Advisor to join our Service Centre and assist with administration for our manufacturers. You will help the team manage daily workloads, process invoices and customer details, and liaise directly with customers to provide exceptional service.

Ideal candidates should be eager to learn, with good numeracy, attention to detail and clear communication. Training and progression opportunities are available within the group.

Qualifications

• Attention to detail, strong communication, and a polite telephone manner.
• Good numeracy and adaptability for varying tasks.
• Willingness to learn and develop within the role.

Responsibilities

• Support the team with daily workload in the service administration.
• Process invoices, paperwork, and customer details.
• Liaise with customers to provide a high level of service.
• Maintain and update databases as required.
• Maintain a high and consistent quality of work.
• Communicate in a confidential, professional manner.
• Continuously develop personal skills and knowledge.

Skills

Attention to detail

Strong communicator

Polite telephone manner

Numeracy

Adaptable

Willingness to learn

Tools

Microsoft Office

Excel

Word

Job description

Park's Motor Group in Motherwell is seeking a Trainee Service Advisor to join our Service Centre and assist with administration for our manufacturers. You will help the team manage daily workloads, process invoices and customer details, and liaise directly with customers to provide exceptional service.

Ideal candidates should be eager to learn, with good numeracy, attention to detail and clear communication. Training and progression opportunities are available within the group.