Trainee Lettings Adviser

haart; Ashford; On-site; GBP 25,000 - 37,000; Full time

Job summary

A leading estate agency in Ashford is seeking a Lettings Adviser to drive business growth through proactive call-outs and client engagement. The ideal candidate should be ambitious and customer-focused with a full UK driving license and a desire for career progression. The role offers a competitive basic salary of £25,000 and potential earnings of £37,000, along with comprehensive training and benefits.

Benefits

30 days annual leave

Access to training at Spicerhaart Learning & Development Centre

Employee Assistance Programme

Company Pension Scheme

Qualifications

• Ability to work both independently and within a team.
• Basic IT proficiency and a keen eye for detail.

Responsibilities

• Make proactive call-outs and nurture leads.
• Ensure daily/weekly/monthly business targets are met.
• Engage in local canvassing and prospecting activities.

Skills

Strong work ethic

Good communicator

People skills

Customer-focused

Education

Full, clean UK driving licence

Legal entitlement to live and work in the UK

Job description

Are you a confident, ambitious, and results-driven professional ready to make your mark in property? We are searching for an energetic Lettings Adviser to join our high-performing Ashford branch at haart Estate Agents.

In this exciting role, you will be at the heart of business generation—making proactive call-outs, nurturing leads, and building strong relationships with new and existing clients. Your goal? To drive growth, secure instructions while delivering a first-class service every step of the way.

If you thrive in a fast-paced, target-driven environment, love connecting with people, and have a passion for property, this is your opportunity to grow with one of the UK’s leading estate agency brands.

As a Lettings Adviser at haart Estate Agents in Ashford, you will receive :

• £25,000 basic salary
• £37,000 On target earnings
• Additional commission scheme
• Access to company-wide incentive programmes.
• Full-time working hours: 8:30am to 6pm four weekdays per week, and 9am to 5pm every Saturday

Additional benefits as a Lettings Adviser at haart Estate Agents in Ashford :

• 30 days annual leave (includes bank holidays)
• Enrolment at the Spicerhaart Learning & Development Centre
• Continued training as you grow and develop within your role
• Career progression opportunities
• Employee Assistance Programme (24/7 access to our confidential helpline)
• Eye care
• Employee Referral Bonus
• Company Pension Scheme
• Personal ‘Talk Time’ with our CEOs
• Opportunity to earn a place in the CEO Exclusive Achievers Club
• Eligibility for our annual black tie Elevate Awards, in categories related to your role

Your journey as a Lettings Adviser will begin with one week at the Spicerhaart Learning & Development Centre :

• Purpose-built training location
• Industry-leading training delivered through one-to-one and group sessions
• Day-to-day learning led by our industry experts
• Fully-paid hotel stay for the duration of your training at our Learning & Development Centre in Colchester, depending on travel time and distance
• An exciting second week at the L&D Centre within your first five-to-six weeks of employment.

How you will make an impact as a Lettings Adviser at haart Estate Agents in Ashford :

• Ensuring that your daily / weekly / monthly business targets are always met.
• Ensuring that all call out campaigns targeted at properties for let are fulfilled.
• Attend the Morning Meeting prepared with updates on the week’s pipeline.
• Lead as the Canvassing Champion, implementing a structured door-knocking and zonal canvassing strategy in accordance with the Spicerhaart Way.
• Proactively engage in daily 1 : 1 meetings with your line manager to identify coaching and business development opportunities.
• Managing and responding to intranet leads daily.
• Generate referral business through first class customer engagement.
• Engage in local canvassing and prospecting activities in line with company processes, including social media, door knocking, telephone prospecting, and leaflet distribution. Be responsible for building your own personal brand through frequent social media and video usage.
• Take inbound calls ensuring that applicant registration is fulfilled in line with company training and that all opportunities are identified.
• Always looking for named 5
• Google review opportunities from customers that you are engaging with as to build brand and personal reputation.

The characteristics that will make you a successful Lettings Adviser at haart Estate Agents in Ashford :

• Passion
• Ambition
• Drive
• Strong work ethic
• Positive mindset
• Professional
• Good communicator
• People skills
• Customer-focused
• Respectful

The Finer Details

To be eligible to apply for this role, you will need :

• Full, clean UK driving licence.
• Access to your own vehicle, which must be in good condition.
• Before starting with us, you will need to provide proof of business insurance for your vehicle.
• Ability to work both independently and within a team.
• Basic IT proficiency and a keen eye for detail.
• Legal entitlement to live and work in the UK as per the Immigration, Asylum, and Nationality Act 2006.
• Evidence of right to work in the UK, such as :
• Passport, or
• Birth Certificate.

At some point(s) in your application process, you will be required to interview via video call.

Our Employee Assistance Programme offers up to six sessions of support and guidance, via telephone.

Company financial commitments to annual eye tests, and glasses, are subject to the terms stated in the company Eye Test Policy.

Employee referrals are subject to the terms stated in our Employee Referral Scheme.

Please note: If you are successful in your application for this role but voluntarily leave the role within the first 12 months of employment, you may be required to reimburse the company for the costs associated with your training programme.

Armed Forces Covenant

Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Please visit :