Trainee Insurance Broker

Marsh & McLennan Companies, Inc.; Leeds; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading global insurance broker is looking for a Trainee Insurance Broker in Leeds. This full-time position offers an excellent opportunity for recent graduates or those with customer service experience to jumpstart their career in insurance. The successful candidate will receive comprehensive training through the Associate Client Advisor Program, which includes achieving essential insurance qualifications. Join a vibrant team where you can develop your skills while serving a diverse portfolio of clients.

Qualifications

• Previous experience within a client/customer-facing role is essential.
• Excellent customer service skills are required.
• Right to Work in the UK or Republic of Ireland is mandatory.

Responsibilities

• Provide excellent client service on all aspects of account management.
• Utilise insurance broking systems on a daily basis.
• Manage a portfolio of clients, understanding their needs.

Skills

Customer service skills

Communication skills

Attention to detail

Education

5 GCSE's at Grades 9-4 (including English & Maths)

A-Levels (or equivalent)

University degree

Job description

Trainee Insurance Broker

Marshmercial

Description :

Thepany : Marshmercial

Marshmercial is one of the UK's leadingmercial insurance brokers, we are a diversemunity of colleagues, serving a diversemunity of clients with insurance, risk management and employee health and benefits advice and solutions.

Marshmercial is member of the wider Marsh Group and with offices in more than 130 countries, Marsh is the world's leading insurance broker.

We are currently recruiting for our June / July 2025 programme intake and wee applications from individuals interested inmencing an insurance career.

This is the perfect opportunity for individuals who havepleted further or higher education ( A-Levels or equivalent or university degree) and are looking for a long term, exciting and rewarding career in insurance.

Our Associate Client Advisor Program is backed up by our training provider, BPP who will provide expert insurance training and support alongside an apprenticeship qualification which includes the Cert CII certification and a Level 3 Insurance Practitioner qualification.

The role :

• We recruit for potential and not industry experience, we are seeking individuals who aspire to be leading contributors to our business and who can embrace the opportunity toplete our apprenticeship funded training programme and attain chartered insurance qualifications
• This is a superb opportunity to launch an insurance career within a sustainable and exciting industry that provides aspirational individuals the platform for a long term insurance career
• As a Associate Client Advisor in one of our energetic customer focussed teams, and once you have received initial training and support, you will be responsible for servicing a dedicated portfolio of clients, this can involve managing renewals, invoicing, producing new quotes, upselling / cross selling additional products whilst handling any additional queries that are presented

What can you expect?

• Our Enterprise businesses operate from modern, fit for future offices with easy access via car or public transport routes
• This is a permanent, full time role
• You willmence your employment on our 18 month apprenticeship programme, onpletion of this you will be a Client Advisor
• Potential future progression within thepany, developing your role with continued support for advanced industry professional qualifications
• An unrivalled accelerated foundation to your career with a global leader in insurance broking and risk management

We will count on you to :

• Provide excellent client service on all aspects of account management to our clients, ensuring client needs are identified and met in line with agreed service standards
• Speak with clients on a day-to-day basis via telephony and email platforms
• Utilise insurance broking systems on a daily basis
• Manage a portfolio of clients, understanding their needs and provide suitable products and solutions to mitigate their risk
• Ensure timelypletion of all set tasks ensuring client satisfaction at all times
• Demonstrate your adaptability skills when required in order to support colleagues inpleting business critical tasks
• Develop meaningful working relationships with our insurer partners through regular contact and liaison to better serve our clients
• Through training, coaching and mentoring have a thorough understanding of all major classes of insurance that we offer our clients and keep abreast of new technical and product developments

What you need to have :

• Previous experience within a client / customer facing role, this can be gained from within a similar role or working in environments such as (but not limited to) retail, hospitality, food & beverage etc
• Excellent customer service skills
• Right to Work in the UK or Republic of Ireland (no visa sponsorship provided)
• Minimum 5 GCSE's at Grades 9 - 4 (including English & Maths)

What makes you stand out :

• Havepleted A-Levels (or equivalent)
• University degree educated
• Team player with a willingness to share ideas, knowledge and experiences
• Demonstrate enthusiasm and pride in maintaining a high standard of work
• Keen interest to work in a diverse and collaborative environment
• Good attention to detail
• Ability to multitask and prioritise responsibilities
• Ability to work independently

Why join our team :

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients andmunities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh, a business of Marsh McLennan (NYSE : MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses : Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh, or follow on LinkedIn and X.

Marsh McLennan ismitted to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex / gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We aremitted to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableamodations@mmc. Job ID R_312391