Trainee Hire Desk Controller: Full Training Provided

Routes to Work; United Kingdom; Remote; GBP 18,000 - 21,000; Full time

Job summary

Routes to Work in the Newhouse area is seeking a motivated candidate for the Trainee Hire Desk Controller role. You will join a busy team and receive full training to develop a career in hire services.

The position offers a varied workload and exposure to all aspects of the business. The ideal candidate should be confident with customers, have a courteous telephone manner, possess basic IT skills, and show willingness to learn.

Qualifications

• Clear communication with customers and colleagues.
• Professional telephone manner.
• Comfortable using computer systems and basic software.
• Willingness to learn and develop new skills.
• Reliable, organised and able to work well in a team.

Responsibilities

• Assist customers with hire enquiries.
• Manage bookings and reservations.
• Support day-to-day desk operations and workflows.
• Learn all aspects of the hire business during training.

Skills

Customer service

Telephone manners

IT basics

Team player

Reliability

Organised

Willing to learn

Job description

Routes to Work in the Newhouse area is seeking a motivated candidate for the Trainee Hire Desk Controller role. You will join a busy team and receive full training to develop a career in hire services.

The position offers a varied workload and exposure to all aspects of the business. The ideal candidate should be confident with customers, have a courteous telephone manner, possess basic IT skills, and show willingness to learn.