Hire Desk Controller & Administrator — Grow Your Career

Advanced Access Platforms; Corby; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Company pension

Free parking

Career development opportunities

Training programme

Generous holiday allowance

Company events

Job summary

Advanced Access Platforms in Corby is seeking a Hire Controller/Administrator to support the busy hire desk. This full-time role manages bookings, processes hires and off-hires, answers customer enquiries by phone and email, and ensures excellent service across every interaction.

Strong organisational and communication skills are essential. You will join a growing, forward‑thinking team, receive a comprehensive induction and ongoing training, and benefit from a competitive salary up to £32k,

Qualifications

• Good organisational skills and the ability to manage tasks effectively.
• Excellent communication skills, both verbal and written.
• Good IT and computer skills, particularly Microsoft Office.
• The ability to work as part of a team and support colleagues.
• A flexible, self-motivated approach, with the initiative to take responsibility and a willingness to learn new skills.
• Effective administration, organisation and planning skills, with strong attention to detail.
• Previous experience working in an office environment is important.
• Experience within the hire industry would be beneficial but is not essential.

Responsibilities

• Respond to customer enquiries by telephone and email, providing professional and helpful service.
• Process equipment hires and off-hires accurately and efficiently.
• Answer incoming calls and manage customer communications.
• Support the hire team with the day‑to‑day running of the busy hire office.
• Maintain accurate hire records and complete relevant administration.
• Assist with organising and coordinating hire requirements to ensure a smooth and efficient service.
• Work closely with colleagues to support the wider team and deliver excellent customer service.

Skills

Organisational skills

Communication skills

Microsoft Office

Team player

Self-motivation

Administration

Office experience

Hire industry experience

Job description

Advanced Access Platforms in Corby is seeking a Hire Controller/Administrator to support the busy hire desk. This full-time role manages bookings, processes hires and off-hires, answers customer enquiries by phone and email, and ensures excellent service across every interaction.

Strong organisational and communication skills are essential. You will join a growing, forward‑thinking team, receive a comprehensive induction and ongoing training, and benefit from a competitive salary up to £32k,