Trainee Customer Service Advisor: Train to Registrar

Dumfries and Galloway Council; Annan; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Vivup platform discounts

LGPS discounts

Cycle-to-Work

Wellbeing support

Job summary

Dumfries and Galloway Council is recruiting a Trainee Customer Service Advisor to support our Customer Services Department across the Annandale and Eskdale area, with sites in Annan, Moffat, Lockerbie, Lochmaben, Gretna and more. The role includes training to sit the Registrar of births, deaths and marriages qualification and delivering frontline services to the community.

This opportunity is ideal for school or college leavers or those seeking a career change, and travel between sites is

Qualifications

• Qualifications to SCQF Level 4 (National 4).
• Ability to talk to people and build rapport.
• Desire to develop yourself and progress.

Responsibilities

• Support frontline customer services in local communities.
• Assist with ceremonies and registrations as part of service delivery.
• Assist with library services, BookBug sessions and related tasks.

Skills

Communication skills

Interpersonal skills

Customer focus

Education

SCQF Level 4 (National 4)

Job description

Dumfries and Galloway Council is recruiting a Trainee Customer Service Advisor to support our Customer Services Department across the Annandale and Eskdale area, with sites in Annan, Moffat, Lockerbie, Lochmaben, Gretna and more. The role includes training to sit the Registrar of births, deaths and marriages qualification and delivering frontline services to the community.

This opportunity is ideal for school or college leavers or those seeking a career change, and travel between sites is