Trainee Customer Service Advisor — Path to Registrar

Dumfries and Galloway Council; Stranraer; Sur place; GBP 18 000 - 23 000; Plein temps

Avantages offerts par ce poste

Vivup discounts

Local Government Pension Scheme (Scot)

Cycle-to-Work scheme

Wellbeing Champions guidance

Discounts from local businesses

Résumé du poste

Dumfries and Galloway Council invites applications for a Trainee Customer Service Advisor based in Stranraer and Port William. The role focuses on face-to-face customer service across libraries, registrations, and community support, with training leading to a professional registrar qualification.

The post is ideal for school or college leavers and those seeking a career change, with travel between sites and a driving licence considered an asset.

Qualifications

• Qualifications to SCQF Level 4 (National 4)
• Ability to talk to people and engage
• Desire to develop yourself and progress
• Training included to sit the Registrar qualification in Scotland.

Responsabilités

• Register births and conduct marriages as part of daily duties.
• Deliver BookBug sessions and provide library services.
• Distribute food parcels and library books within communities.
• Support customers in person at Stranraer and Port William sites.

Connaissances

Communication skills

People skills

Formation

SCQF Level 4 (National 4)

Description du poste

Dumfries and Galloway Council invites applications for a Trainee Customer Service Advisor based in Stranraer and Port William. The role focuses on face-to-face customer service across libraries, registrations, and community support, with training leading to a professional registrar qualification.

The post is ideal for school or college leavers and those seeking a career change, with travel between sites and a driving licence considered an asset.