Community-Focused Customer Service Trainee

Dumfries and Galloway Council; Scotland; Vor Ort; GBP 26.000 - 27.000; Vollzeit

Benefits dieser Stelle

Vivup discounts

LGPS Scotland

Cycle-to-Work scheme

Zusammenfassung

Dumfries and Galloway Council's Customer Services team is seeking a Trainee Customer Service Advisor in the Annandale and Eskdale area. The role carries a Band 3 salary of £26,187–£26,637 and requires SCQF Level 4 qualifications, with a focus on communication and helping the public.

Training will prepare you to sit the Registrar of births, deaths and marriages qualification. Successful candidates will work across multiple sites (Annan, Moffat, Lockerbie, Lochmaben, Gretna) with travel between

Qualifikationen

• Requires SCQF Level 4 (National 4).
• Ability to talk to people and provide customer-focused service.
• Enthusiasm and commitment to develop a career in local government.

Aufgaben

• Register births and conduct marriages.
• Deliver BookBug sessions.
• Distribute food parcels and library books.
• Support customers across local sites in Annandale and Eskdale.

Kenntnisse

Communication skills

People person

Driving licence desirable

Ausbildung

SCQF Level 4 (National 4)

Jobbeschreibung

Dumfries and Galloway Council's Customer Services team is seeking a Trainee Customer Service Advisor in the Annandale and Eskdale area. The role carries a Band 3 salary of £26,187–£26,637 and requires SCQF Level 4 qualifications, with a focus on communication and helping the public.

Training will prepare you to sit the Registrar of births, deaths and marriages qualification. Successful candidates will work across multiple sites (Annan, Moffat, Lockerbie, Lochmaben, Gretna) with travel between