Trainee Client Support Specialist

Marsh & McLennan Companies; Birmingham; Hybrid; GBP 18,000 - 24,000; Full time

Job summary

A global professional services firm is seeking Trainee Client Support Administrators in Birmingham to support clients with employee benefit management. This role offers excellent career progression, hands-on experience in financial services, and a comprehensive training program. Candidates should have 5 GCSEs including English and Maths, along with strong communication and organizational skills. The position emphasizes teamwork, client relationship management, and the development of market knowledge.

Benefits

Comprehensive training program

CII qualification opportunity

Career mobility and advancement opportunities

Qualifications

• 5 GCSE’s at Grades 9 – 4 including English & Maths.
• Right to Work in the UK or Republic of Ireland.
• Previous experience in a client/customer facing role.
• A good understanding of Microsoft applications.
• Excellent written and oral communication skills.

Responsibilities

• Provide account support to clients for their employee benefits.
• Gather, organize and analyze data to manage client benefits.
• Respond to client and provider queries as per service agreements.
• Support consulting team in drafting recommendation reports.
• Attend client meetings as required.

Skills

Client/customer relationship management

Microsoft Excel

Microsoft Word

Microsoft Outlook

Communication skills

Organizational skills

Teamwork

Attention to detail

Education

5 GCSEs at Grades 9 – 4 (including English & Maths)

Job description

A global professional services firm is seeking Trainee Client Support Administrators in Birmingham to support clients with employee benefit management. This role offers excellent career progression, hands-on experience in financial services, and a comprehensive training program. Candidates should have 5 GCSEs including English and Maths, along with strong communication and organizational skills. The position emphasizes teamwork, client relationship management, and the development of market knowledge.