TradePoint Growth Manager

B&Q; Southend; On-site; GBP 36,000 - 46,000; Full time

Benefits offered by this job

Pension

Holiday 6.6 weeks

Colleague discounts

Online discounts

Job summary

B&Q Southend is hiring a Trade Business Development Manager to own and grow a defined book of TradePoint members. This full-time role (36.75 hours) focuses on generating demand, building long-term trade relationships, and driving sustainable sales and margin growth.

You will combine strong sales discipline with market insight to create a differentiated trade experience, manage a structured pipeline, and collaborate with Store, B2B and Suppliers to unlock incremental opportunities.

Qualifications

• Proven track record of driving sales growth and managing customer portfolios within Trade
• Understanding of trade customers and project-based selling
• Strong commercial and financial acumen, including margin awareness
• Ability to generate demand and build pipeline independently
• Excellent relationship management and influencing skills
• Strong planning, organisation and follow-up discipline
• Experience working in KPI-driven environments with clear accountability for results
• A full driving license

Responsibilities

• Own and grow a defined book of trade members, with clear accountability for sales, margin and repeat spend
• Proactively generate high-quality leads weekly through local networking, referrals and market insight
• Build, manage and convert a structured pipeline, tracking all opportunities from lead to outcome with clear follow-up routines
• Drive repeat project spend, converting one-off transactions into long-term customer relationships
• Make commercially sound decisions on pricing and discounting, balancing conversion with margin delivery
• Use data and insight (customer behaviour, project cycles, local trade dynamics) to prioritise highest-value
• Identify and pursue high-potential trade customers, owning relationships end-to-end in partnership with B2B where appropriate
• Establish disciplined daily/weekly rhythms (prospecting, follow-ups, pipeline reviews, customer engagement)
• Maintain a clear and prioritised pipeline, focusing time on highest-value opportunities
• Follow through on all commitments, ensuring consistent and reliable delivery for customers
• Continuously review performance, adapting approach based on results and insight
• Build long-term, commercially valuable relationships with trade customers, becoming their preferred partner
• Develop deep understanding of customer projects, trade needs and buying cycles
• Actively expand customer networks through referrals and industry engagement
• Mobilise store and specialist teams to deliver a seamless end-to-end trade experience
• Partner cross-functionally (Store, B2B, Suppliers) to unlock incremental growth opportunities
• Take personal responsibility for operating in a safe and legally compliant way.
• Have a full understanding and adhere to the retail / TradePoint processes, and those relevant to your role.

Skills

Sales

Relationship management

Lead generation

Pipeline management

Negotiation

Pricing strategy

Data-driven decisions

Job description

B&Q Southend is hiring a Trade Business Development Manager to own and grow a defined book of TradePoint members. This full-time role (36.75 hours) focuses on generating demand, building long-term trade relationships, and driving sustainable sales and margin growth.

You will combine strong sales discipline with market insight to create a differentiated trade experience, manage a structured pipeline, and collaborate with Store, B2B and Suppliers to unlock incremental opportunities.