Trade Supervisor

Kingfisher; Wigan; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail company in the UK seeks a Supervisor to support Trade customers primarily in plumbing and electrical needs. You will be responsible for building relationships with customers, guiding your team, and ensuring excellent service. The ideal candidate is enthusiastic about the trade industry and possesses strong interpersonal skills. This role offers a competitive salary, 28-33 days of annual leave, and excellent training opportunities within a supportive and growing team.

Benefits

28 days annual leave, increasing with service

Competitive salary

Company pension scheme with up to 14% contribution

20% discount with Screwfix and B&Q

Discounted healthcare

Training and ongoing development

Qualifications

• Great at building relationships with customers and team members.
• Driven to learn and build your skill set.
• Genuinely interested in the trade industry.
• A real people person with infectious enthusiasm.
• Friendly, flexible, reliable, and diligent.

Responsibilities

• Chat with customers to understand projects and drive sales.
• Take ownership of KPIs, including sales and customer onboarding.
• Guide and coach the team to build a strong reputation.

Skills

Relationship building

Customer service

Enthusiasm

Flexibility

Job description

Overview

You’ll be the go-to person for our Trade customers. Representing the team on our Trade Sales Counter you’ll help our Trade customers predominately plumbers and electricians to get exactly what they need for the job. You don’t need to be an expert about Trade it’s all about relationship building and with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance you’ll be on the right track for a promising career with us!

Hours are generally to be worked Monday to Friday with occasional weekends.

Responsibilities

WHATS IT LIKE TO BE A SUPERVISOR

• Get to know your customers you’ll chat to them over a cuppa understand their projects and offer advice to drive sales. The relationships you and your team build will make us their trusted go-to retailer.
• Run your own business within a business You’ll take ownership of all your own KPIs including sales account increasing on‑boarding new customers and giving great service.
• Inspire your team following your lead you’ll guide and coach the team to do great things building a reputation of your store to be proud of.

Qualifications

YOU ARE

• Great at building relationships with your customers as well as your team.
• Driven to learn and build your skill set.
• Genuinely interested in the industry our training will give you all the knowledge you need to make your mark.
• A real people person and your enthusiasm to always do better is infectious.
• Friendly flexible reliable honest and like to work hard!

WHATS IN IT FOR YOU

• Joining Screwfix means joining a growing team full of support opportunities and fun!
• We offer a competitive salary.
• 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service up to a maximum of 33 days annual leave.
• Award-winning company pension scheme – up to 14% Kingfisher contribution!
• Life cover.
• 20% discount with Screwfix and B&Q.
• Discounted healthcare.
• Company share save schemes.
• Well also help you be the best you can be with excellent training and ongoing development.

Our hourly rates may include a location allowance which is reviewed annually and may change.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.

If you require any additional support or adjustments to help you make an application please contact us at

Required Experience

Manager

Key Skills

History, Accounts Assistant Credit Control, Advocacy, Corporate Risk Management, Government, Brand Development

Employment Type: Full-Time

Experience: years

Vacancy: 1

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