Trade Sales Leader — Drive Revenue & Team Excellence

Selco Builders Warehouse; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading builders merchant in Birmingham seeks a dedicated professional to lead their Sales Desk. The successful candidate will oversee daily operations, drive sales targets, and ensure exceptional customer service. Responsibilities include managing the trade sales team, fostering collaboration, and meeting profitability goals while promoting products effectively. This role is vital for driving commercial success and developing strong relationships with customers. Ideal for candidates eager to inspire a team in a fast-paced environment, this position offers a pivotal role in the store's success.

Responsibilities

• Oversee the daily operation of the sales desk ensuring best-in-town service
• Drive the implementation of the store's sales plan
• Champion customer service excellence across the team
• Maximise upsell opportunities and ensure strong product promotion
• Lead the team to meet store profitability and margin targets
• Manage the quote bank and Customer Contact platform
• Understand and respond to local customer needs
• Monitor customer accounts and identify growing members
• Line manage the trade sales team and manage performance
• Inspire and motivate your team daily creating a culture of collaboration

Job description

A leading builders merchant in Birmingham seeks a dedicated professional to lead their Sales Desk. The successful candidate will oversee daily operations, drive sales targets, and ensure exceptional customer service. Responsibilities include managing the trade sales team, fostering collaboration, and meeting profitability goals while promoting products effectively. This role is vital for driving commercial success and developing strong relationships with customers. Ideal for candidates eager to inspire a team in a fast-paced environment, this position offers a pivotal role in the store's success.