Trade Counter Sales & Warehouse Expert

Howden Joinery Limited; Coventry; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Competitive salary

Bonuses

Pension plan

Holiday entitlement up to 32 days

Staff discount

Buy‑as‑you‑earn share scheme

40 hour week

Virtual GP

Job summary

Howdens Joinery is looking for a Counter Sales Warehouse Person to join our Coventry depot. You’ll be the first point of contact for trade customers, selling the full range of products and services while keeping the warehouse organised and accurate.

You’ll build relationships, drive sales and maintain safety and stock control in a fast-paced environment. Join a busy team where targets are met with strong customer service, teamwork and organisation.

Qualifications

• Experience in a sales, retail or customer service environment.
• Motivated by driving sales and delivering excellent customer service.
• Able to adapt quickly and manage a varied, fast paced workload.
• Confident and friendly communicator who builds strong customer relationships.
• Able to clearly explain products and solutions to trade customers.
• Good understanding of stock control and health and safety
• Strong attention to detail, especially when handling stock and maintaining accurate records.
• Good literacy, numeracy and time management skills
• A customer focused approach, with a friendly and professional attitude
• Clear communication and strong organisational and planning skills

Responsibilities

• Selling the full range of products and services.
• Achieving and exceeding individual targets while supporting overall depot performance.
• Processing orders, providing pricing and quotations, and managing delivery expectations.
• Generating and following up on leads to drive sales.
• Supporting the warehouse when needed to keep the depot running smoothly.
• Maintaining a safe and compliant environment in line with health and safety standards.
• Unloading and checking accuracy of incoming stock deliveries in line with health & safety regulations.
• Conducting daily checks on the forklift truck and other mechanical equipment.
• Maintaining stock security on outgoing orders and deliveries.
• Conducting weekly stock checks.
• Rotating stock and keeping the warehouse clean, tidy, and well organised.
• Supporting deliveries, collections, and general warehouse activity

Skills

Customer service

Sales

Stock control

Communication

Time management

Teamwork

Job description

Howdens Joinery is looking for a Counter Sales Warehouse Person to join our Coventry depot. You’ll be the first point of contact for trade customers, selling the full range of products and services while keeping the warehouse organised and accurate.

You’ll build relationships, drive sales and maintain safety and stock control in a fast-paced environment. Join a busy team where targets are met with strong customer service, teamwork and organisation.